LAST Conference Melbourne 2019
Tue, Jul 30
Sign In - 45 mins
Welcome - 15 mins
Chris Lewis - The Human Side of a Security Incident
What could it be like to work through a real-life security incident at your company? As awareness about security in our industry improves, we hear much about how to keep our applications secure, but rarely do we consider what happens with your employees when something goes wrong. Allow me to share my story about the emotional highs and lows of working through a security incident, as we look past its technical surface and into the human experience behind it instead.
James Holmes - "Agile Software Development actually involves writing software," and other shocking facts.This presentation will focus on the some principles that have been largely ignored in the way we teach agility to people:
We'll cover these by bringing Extreme Programming (XP) up-to-date. We'll also go over software design principles and practices that help, including:
- "Working software is the primary measure of progress."
- "Continuous attention to technical excellence and good design enhances agility."
- "Simplicity--the art of maximizing the amount of work not done--is essential."
Expect to see actual code running on an actual computer at some point.
- loose coupling and tight cohesion
- declarative programming
- "Working software is the primary measure of progress."
Chris - W.W.F.U - What Works For Us
The importance of having direction and the right focus is not as clear cut as most companies think. Most of the time we try to fit ourselves into principles that make sense on paper but do not make sense in real life. I learned this lesson from trying to teach my 7-year-old daughter to play basketball (Trying to live my dreams through my child) and she constantly asked me why we did things a certain way when we can do it this way and this got me thinking.
This presentation is about ignoring the buzz words, lean, agile and waterfall, and understanding that these are frameworks that we should not be cramming ourselves into. But using them in a way that suits you as a team/ business. To truly realize that our way of thinking needs to be flexible and adjust outside these methodologies, so we can grow to work to our best potential.
We will talk about things we have done wrong, things we have done right and understood your teams and how they look at things, share in our experiences. Do we follow things to religiously and do we really do it right!
In essence, this presentation is about thinking like a 7-year-old and continues discovery vs What We know. It takes a look at how the team is the core of the platform and not something that fits into the latest phase we are going through.
Simon Bristow - A framework for strategic agility
In today's world, if businesses aren’t more agile in the way they execute on their strategies, they risk over investing on initiatives that won’t result in the future growth they seek.
In this talk, we will discuss and share stories from organisations driving towards holistic business agility, and present a simple framework that can help organisations better check the performance of future growth strategies, and act earlier when it looks like those strategies are not going to turn up.
Jordana Patterson - Who says we can't change change the world?
Jordana will share her experience over the last two years of introducing and embedding Agile in the Marketing Department at World Vision, Australia’s largest international aid organisation. She’ll provide insights into how her team has broken new ground in adapting Agile principles and tools for a not-for-profit environment, where the business goal is transformation in the lives of the world’s most vulnerable children. She’ll also delve into the unique challenges of applying Agile in the Marketing space and across a department comprising a broad sweep of functional disciplines, from Product, Brand, Creative and Social through to Campaign Management, Marketing Automation and Data & Analytics. You’ll hear what Jordana has learned along the way – evolving from the chaos of competing priorities, resource bottlenecks, and everyone starting everything but completing very little, to a place where continual improvements to shared working rhythms and rituals are starting to deliver real results.
Justin Holland - Cultivating quiet: The death of the need to always DO (Working Title)
I wrote this blog a short while ago: https://firstname.lastname@example.org/cultivating-quiet-38cec9466feb
I feel like there are other continuous improvement addicts, or perennial impostor syndrome sufferers that feel the compulsive need to be more than they are, and do more in order to reach that unattainable perfect state of being...
And I know that a bunch of us find ourselves in a state of constant information processing & overload... thanks to the infinite information we are exposed to every day.
I have also come to believe this can be super unhealthy, and that there is something fundamental that we are losing, thanks to our perpetual busyness.
Some come and have a little chat, and reflect, about the role of not doing... and instead... being... (quietly)
Steven Mitchell - A Fistful of Spaghetti
A brief overview of spaghetti westerns, and a less brief overview of spaghetti diagrams and their applications.
David Chong - How to be lean - a practical guide
What is lean?
We've all heard about it - is it about decreasing wastes... improving the efficiency... Increasing customer value...
How does one implement lean, where/how do I start...
This session is to take you through my journey in learning and implementing the surprisingly simple and effective concepts in the book “This is Lean” by author Niklas Modig & Pär Åhlström.
Simon Wade - Do we know what we think we do?
Karl Popper is among the 20th century’s most important philosophers, and his work on epistemology (the study of knowledge) and the theory of science provide deep insights into the problem solving that is at the heart of our work as software teams.
This talk is about the epistemology of Karl Popper and his theories about problem solving and knowledge creation, and how these topics apply to the creation of software. We’ll cover a bit of the theory and then look at how software teams use these ideas in practice, and how a deeper understanding of the theory can help to improve our products and the world.
Ben Ross - How to ride a whale - lessons from partnering with corporatesPropel Ventures scaled from 6 staff to 46 staff in the last 12 months.In this session Ben will explain how he developed a model of partnering with large software application businesses by taking on the most innovative pieces of their roadmap and delivering them ahead of time, effectively attaching Propel to large corporates to accelerate their roadmaps, in a way that works for both parties, like a barnacle living and cleaning a whale.The three key elements Ben will focus on are1. The Propel Ventures partnership approach ie. the role that Propel takes with respect to delivering innovations and and how they commercially set up a partnership for success;2. The cultural infrastructure Propel has developed to enable the business to scale sustainably and maintain a great engineering environment; and3. The lessons learned along the way which destroyed value and slowed the team down.
Rick Giner - Increase your userbase by a factor of four: the compelling business case for Inclusive Design
We've all heard that digital Accessibility is the right thing to do. We probably all know it's a legal requirement. But does it really make business sense to put in the effort to become compliant? In this presentation Rick will explore and challenge some of the common justifications for avoiding the requirement - and look at how we can in fact make a very compelling case for building products with Inclusive Design and Accessibility in mind.
Jessica - Why things fail
Why did the iPad make it but Google Glass cost google $900million?
In this new world of unicorns, upstarts and silicon roundabouts, it's easy to get caught up it making it, but how do we effectively and responsibly innovate?
In this interactive session, we will look at case studies over the last 80 years of some of the biggest product flops; what went wrong and which companies went on to recover. The intention is to explore what not to do; the untold stories of success and leave with a refreshed understanding of why failure is critical in the pursuit of innovation.
Join me to create you own innovation equation to take into your work, own ideas and everyday life.
Nish Mahanty - Moving from a monolith to a distributed monolith - a cautionary tale on adopting microservices
This talk is a case study of our architectural evolution over the last 2 years.
Our start-up had licensed a customised warehouse management system in order to demonstrate our innovative new business model. The WMS had a traditional 3-tier architecture based on Java and SQL server, and was lightning fast with most of the business logic encapuslated in stored procedures.
Out our start-up we needed to be able to "test and learn" - ie rapidly develop and deploy new features and test them in the market with our customers. Based on the feedback we would identify tweaks to the business model, and fine-tune the functionality that our customers wanted.
We had a launch date 5 months in future, a need to scale rapidly, growing the team from 2 devs to 20 within 8 weeks. And we needed to be able to work in parallel on multiple features. Whilst ensuring that the application was secure, performant, and reliable.
The answer, according to a bunch of experts, was to adopt microservices.
Three years later, we have a suite of secure, scalable, and resilient applications running in AWS. We deploy to Production multiple times a day, and our MTTR is less than 30 minutes.
And we have Services. Some of them are "micro".
But reflecting on what we learned in that period, there are a lot of things that we wished we had done differently.
In this talk I'll walk you through the evolution of our architecture, explain some of the choices, and highlight what we learned, and discuss what we would do differently if faced with the same decisions today.
This case study talks about the last 9 months of our start-up where we went from “no team, and limited functionality” – to launching a successful and thriving business backed by completely custom trading platform and fulfilment engine.
Jay Hyett / Ruma Dak - 7 Habits of Highly Effective Teams
Leveraging Stephen Covey's 7 Habits of Highly Effective People and the circles of control, influence and concern to improve the way people work together in teams.
Kiran Ravula - Be Leader in You Own Context
We always blame leadership and organization culture for ineffective Agile transformation. So do you think Agile transformation is top down or bottom up?
Agile transformation is not top down or bottom up. Its start with you. Changing the organization starts with changing yourself. We all have things in our life be it work or personal life , we want to change – our eating habits, our hair colour, our productivity. But change is hard! That’s because these things you want to change serve an important purpose – consciously, you may despise the behaviour, but on a deeper level the behaviour you want to change is a protection or a pattern that helped or helps you meet your needs. Until you identify and understand the purpose of this behaviour, change will be extremely difficult.
Here are strategies that can help you change “I” – Insights, “A” – Awareness and “M” Maturity.This presentation is focuses on scientifically proven patterns as well as real-time examples people can relate to and generate insights, create awareness and test their maturity to take up the challenge.
Gus Irisa - Agile Coaching Hats - a conversation tool to gain shared alignment
The Agile Coaching Hats is a lean approach to contract with your teams and have a shared alignment that will help you to kick off the conversations with your teams on the right foot.
Usually the coach’s experience or gut feel tells which hat (Also called coaching stance) to wear for a specific situation or context. The Agile Coaching Hats leverage on that through a collaboration game that enables great conversations to meet the expectations of the team and avoid any surprises around the coach’s approach to support the coachee’s.
Cathy Jamshidi - Application Security: selling the story to developers
How do you sell eating vegetables to a child? Application security is sexy in theory, hacking at systems, breaking in, being a rebel without a cause, but what happens when you try and roll it out to hundreds of developers who have less than no interest in embedding another tool into their software delivery lifecycle? How do you keep it sexy, interesting, engaging and make them want to use it? This is the story of what we did, what we didn’t do and what we should have done to get Appsec rolled out in an Enterprise who barely knew the definition of the word.
Frances - Your Guide to the world of Sales ~ Welcome to the Conversation Age
The age of information is over ... not because it's not important but because everyone now has an overload of information. When information is merely the table stakes ... then what's next?
We are now in the Conversation Age where the real difference is and will be your ability to apply your data and ideas to your customer's needs and desires.
This comes from firstly deeply understanding your customers and what makes them tick (logically AND emotionally) and then walking with them during their experience of you, your product or service and your company.
Let's have a conversation about this ... challenge each other and learn.
Sue Hogg - Context is king! A systems thinking approach to further understand your company context...
Ever wondered what on earth is going in your company? Your team? The system of work? Are people acting crae-crae? Is there conflict? Are there pockets of super awesomeness & pockets of unhappiness? Are people pulling in different directions?
In this talk, I will run through my systems thinking approach and experiences to unpacking and diagnosing a company, it’s context, it’s practices and it’s people.
If nothing else, this talk may help you with making the invisible more visible and may lead you to be even more situationally aware of the context you have found yourself in!
Ben Dechrai - Why You Shouldn't Care About Security
API development is fun! Everyone is doing it, from large organisations wanting to provide developer access to their systems, to small websites wanting to push web application business logic to the browser.
Password security is boring. It's also harder than you'd think. The number of reported system breaches is on the increase, with big names being hit by hackers.
And when it comes to a service-oriented architecture, you have to secure multiple services. That's just tedious.
There are a number of solutions, but few that let you pretty much forget about security and access control.
In this talk and demo, Ben will show how using a third-party identity management system will allow you to ramp up your prototypes and MVPs with more ease, and to concentrate on the core purpose of the APIs, rather than the layers of security that are a must in today's digital world.
Steve Mactaggart - Designing an effective CI/CD workflow
In this session we will take an introduction look to Continuous Integration and Continuous Delivery workflow.
This session is an introduction session to CI/CD and is best for people new to the CI/CD concepts, or looking to brush up on benefits of using these approaches.
Mark Grebler - Designing a DevOps Dependency Diagram to Decide Development Direction
So you walk into a new company, get the lay of the land and then realise, crap! Their development processes are like they were design by a bunch of first-year uni students doing a group project.
There is no DevOps to speak of. There are snowflake servers everywhere. Their git branching strategy is unmanageable. They run tests only every 3 or 4 releases. Their deployment is manual and different for each release. The have no real alerting.
Ok. Take a deep breath! Calm down.
So much to do, but where to start? The business has produced a list of improvement actions, but those actions are focussed around fixing the symptoms of the problems, not solving the root cause. The business does not understand that the path to DevOps improvement is complex and each task has many inter-relations and dependencies.
This is the problem that I faced about a year ago. To overcome this, we went through a process of defining all of the DevOps tasks we could think of and mapped them into a dependency diagram. This diagram was useful to communicate both internal and external to the team.
In this case study, I’ll go through the process to design the dependency diagram, but also our progress through the diagram one year later.
Inder Singh - Sales 101 for LASTers - Everything you wanted to know about Sales, but were afraid to ask!
Ever wanted to really know what goes on in the sales world? Will share and discuss sone of the following, and also have time to answer your burning questions.
Why should Software Engineers, Product Managers, UX Designers, Agile experts even care about Sales and those that sell?
Have you ever wondered what sales and business development is all about? What do sales people really do and how do they do it? How are they paid and motivated and what is the best way to keep them motivated? What's the difference between a "farmer" and a "hunter" - and why does it matter?
What is a funnel, pipeline and sales process, and are there resources that can help me sell, and sell better?
How and When should I hire my first sales person? If I do hire, does that mean I'm now a sales manager, and what do Sales Manager's do that's different from sales people?
I'm thinking of a career in sales or moving into a sales job temporary to pick up some more skills, is it a good move to move from technical to sales?
Is the traditional B2B Field Sales Person dead--- how is sales changing?
What are the latest trends in sales - and where is it heading?
Ed O'Shaughnessy - The Good, Bad & Ugly: what we've learned in 10 years of scaling agile -- a panel discussion
Agile is now all grown up and is pretty much the de facto way of working for most teams, but it's proven to be a challenge for adoption at scale. Over the last ten years or so there has been a lot of trial and error figuring out how to break through the cultural barriers, political resistance and technical hurdles that large organisations present. This panel of luminaries (!) brings a wealth of experience helping many different types of organisations transform themselves to be fit for purpose in the 21st century. Come along to hear their stories, some good, some bad and probably a few ugly ones!
PLEASE NOTE: this session will be recorded live by The Weekly Reboot podcast and and made available for public consumption. Your attendance will be taken as acceptance to being recorded and publicly broadcast.
Alexis Stuart / Bob Martin - The Good, the Bad, and the Ugly; Lessons learned on Myer's Digital Product journey
At Myer, we’re well into our digital product journey. Although we still have plenty of work to do, we would like to start sharing our experiences in taking a Product centric approach to ensure we are delighting our customers and leveraging L.A.S.T practices to change behaviour and enable a positive outcome.
In this discussion, we will look at where we started, where we are now, and what our future path might look like. Our hope is that we can help others avoid (or at least identify) some of the more common pitfalls, and to help others develop a proactive approach to navigating their digital product journey.
Some topics for discussion may include:
- How we are working on creating a Product-centric organisation, and why this is so important.
- How focusing on the work that feeds the backlog(s) is just as important as the backlog(s) them self.
- Experimenting with the Google '20% time' practice, and how this helps create a trusting and inclusive environment.
- Constantly questioning the value of ideas, and initiatives. Like many organisations, there is no shortage of great ideas, but how do we make sure we are working on the most valuable at any given time?
- What happens without a strong product organisation? For example, what happens when there is no product guidance for UX. Now that we are working on building out our Product practices - how can we start to develop a healthy tension between UX and Product?
Experiences shared by Alexis Stuart, Digital Product Owner and Bob Martin, Agile Practice Lead.
David Williams - Deep dive into Value: What is it? Are you sure?
Value is often used when designing and deciding on what work to do next. It’s central to both Agile and Lean principles. Together we will explore the question of value and challenge each other on what it is and how we use it?
After defining some language around value and looking at some possible models on how it can be used, we will jump into a group exercise to dig deeper to uncover gaps in our mental models and gain new insights into what this value thing is and how we can use it more effectively.
Morning Break - 30 mins
Neil Kingston - Do project managers still matter? | A Case Study
For many Agilist the idea of having a project manager attracts scorn and derision. The idea of having one at is laden with bad memories, mental baggage and principled objections.
So, is there a role for a project manager in an Agile organisation? There is, but it requires a different style of project manager and a project manager that thinks differently.
My company’s ongoing transition from project-based delivery to product-led Agile delivery runs in parallels to my own personal transition leading a team of project managers into this world.
Naomi Pollock - Effective Emails : A Quick Toolkit
- Ever go to the trouble of explaining something in writing, only to have it misunderstood?
- Ever struggle to get the responses you want via email?
- Ever had a challenging colleague or client that required 'handle with care' emails?
Although us Agilists value face-to-face communication, we acknowledge that email and documentation are still necessary parts of our work. If you answered yes to any of the above, please accept this invitation to join me for a session on delivering clear written comms that generate respect and action from your audience.
Learn how to:
- Amp up the power of your written message using a few simple techniques;
- Write to persuade, influence and generate results;
- Hose down (and don’t accidentally start) emotive exchanges; and
- Build your personal brand with clear cut through and just enough grammar and punctuation.
Bonus Netiquette Essentials segment (because we know you want more).
Wai Ling Ko - The best workshop you will ever have
The best workshop you will ever have
Learnings from the “Training from the back of the room”
Think of the most boring workshop or training you have ever had, that you wish nobody else to experience: Remember times that you fell asleep, was bored looking at your phone, wishing you had something else to do?
In this session, I will take you on a multi-sensory journey and unpack how to make any session stick and not bore people to sleep. It will be an interactive workshop with lots of exercises based on my learnings from "Training from the back of the room".
Sabina Vitacca - Mindfulness Techniques to help manage workplace stress
Mindfulness is such a buzz word at the moment. I will talk about what it really is and explore practical techniques that help to make us more proactive and better at responding rather than simply reacting to our experiences in everyday life. It is a simple way of becoming ‘present in every moment’ to face circumstances openly and directly. This presentation can help you with:
Understanding your stress triggers.
Making plans and organising ahead to cope with daily pressure effectively.
Learning 3 mindfulness techniques you can walk away with.
Daniel Ploeg - The Ship Game
Using Origami, attendees will see how flow can work in a "pull system" and compare that to the way it responds to a "push system". From this simple simulation, attendees will experience how increased WiP actually slows down our ability to deliver something to a customer.
Come along and experience flow and how you can start to improve your customer outcomes, not by doing more but by doing less!
Daniel Ploeg - An introduction to STATIK - getting starting with Kanban
Given that Kanban is more than just "Post-its on wall", getting started is often misunderstood and leads to shallow implementations that don't give you much bang for your buck. In this talk, I will give you a brief introduction of how to get a Kanban implementation underway effectively using a technique that has been tried and tested worldwide. We will look at STATIK - the "Systems Thinking Approach to Introducing Kanban". As we unpack it, you'll see that it can be very helpful in getting your Kanban system started in the right way and will help guide the conversations that you need to have to get started.
Igor Goulko - DevOps is not an option anymore, it's a door for your IT success
Today, almost everyone talks about DevOps but not too many understand what's it and why all companies need it. I will provide real examples of what's not DevOps and what it is.
Alex Sloley - The End is Nigh! Signs of Transformation Apocalypse
How can an Agile Coach figure out when an Agile “Transformation” is going wrong? Are there signs that they might see, heed, and take action upon? Of course, there are!
Hindsight is 20/20, but in the moment, these warning signs can be hard to see. Let’s explore some of the more common, and frightening, warning signs that your Agile “Transformation” might be exhibiting. We will discuss transformation provider types, frameworks, keywords, and other anti-patterns that might be signs that THE END IS NIGH.
This session will review common themes and help familiarize you with the warning signs. Armed with this new knowledge, you will be able to plan as appropriate, to help navigate your organization through potential impending doom.
Emily Jaksch - Rise the New Millennial
The current Millennial narrative is getting pretty old and whilst some are still complaining that Millennials are lazy, selfish and entitled most people have started to realise they are shaping the world around us. It’s time to reframe the dialogue and meet the new Millennial and based on a recent study Millennials are not who we think they are. The new Millennial characteristics according to research include Disruptors, Changemakers, Demanding, Ethically and Socially Minded, Progressive thinkers & Entrepreneurial just to name a few. Furthermore, there are plenty of Millennial Rainmakers shining a light on how they are disrupting industries and changing the business world as we know it. Think Ruslan Kogan, 36-year-old Founder of Kogan.com, Nicholas Molner 28-year-old Founder of Afterpay & Kayla Instines 28-year-old Fitness Mogul who is reportedly worth a cool $486M just to name just a few Aussies. It’s time to move over and get out of the way, the new wave of Millennial Entrepreneurs has arrived.
Pete Cohen - Agile and Emerging Technologies - Things ain't what they used to be
‘Industrial Revolution 4.0’ and ‘exponential change’ are two concepts that are creating a lot of buzz lately, and for good reason. Emerging technologies such as artificial intelligence and Internet of Things are being adopted at a staggering pace. Platforms companies such AWS have lowered the barrier to entry, and are enthusiastically supporting organisations to experiment and propel forwards into a new way of doing business.
At DiUS we are fortunate to have a front row seat as this wave of change arrives. With our in-house specialists in areas such as AI and IoT, we have formed broad cross functional teams - including engineers, experience designers and agile delivery leads - to help our customers solve their business problems using emerging technologies.
Through this talk I will provide insights based on case studies of DiUS's recent project experiences. We'll contrast the dynamics with the digital software world that many of us are accustomed to working within, and highlight the constraints introduced by factors such as hardware manufacturing, acquiring training sets for machine learning, and navigating the complex systemic challenges associated with entering immature markets. Finally, we will discuss what we as a community need consider as to how we apply the agile practices and mindset in this new context going forward.
Janet Sernack - Creative conversations
A creative conversation transfers ideas from one mind to another, it also allows you to reveal and remove all obstacles in the way of making ideas and inventions happen. It even allows you to see opportunities, realise possibilities and easily solve real life, personal and business problems.
Such a conversation feels as relaxing as a Sunday afternoon in your pyjamas.
But today, holding creative conversations, sometimes appears daunting. In the search engine and instant messaging dominated era of immediate answers, we have no time (read patience) to pay attention, listen, inquire, or differ in ways that let conversations unfold slowly, never mind creatively.
It’s not that we’ve forgotten how to hold genuine conversations. The problem is much deeper. We’ve stopped learning how to hold a genuine conversation.
Educator Paul Barnwell, in his post for The Atlantic, wrote,
“[C]onversational competence is the single most overlooked skill we fail to teach. Kids spend hours each day engaging with ideas and each other through screens, but rarely do they have an opportunity to hone their interpersonal communications skills…… Is there any 21st-century skill more important than being able to sustain coherent, confident conversation”?
The good news is we can all learn it. All this ability demands is the ability to be observant, having a core skill-set and following the four key steps in the generative discovery cycle.
In our interactive and practical one-hour workshop, I will share our approach to generating safe, collaborative and constructive creative conversations that emerge opportunities, realise possibilities, and solve real life, personal and complex problems.
Bring along your own unique set of complex business, team or even personal problems to playfully practice simple techniques & learn how to;
- Experiment with authentic, candid & safe ways to empathize, engage, inquire & question, and really listen to one another.
- Differ, deviate & provocate to maximize diversity, and flow through bold dialogue & debate confidently.
- Collectively generate creative ideas & innovative solutions to real complex business, team and personal problems.
Knowing how to be contrary, provocative & safely disruptive is key to building collaboration & innovation across locations, geographies, internet devices & demographics.
It’s about allowing people to work together anywhere, and to communicate and learn, creating a good time to explore the possibilities that arise from this.
Raymond Dellar - Habitual Dependence and Gamification in Products
This presentation will come with the goal of teaching attendees;
- How to look out for gamification and habitual depedance in the real world and digital products
- How these features will try to use your own brain chemistry to their advantage
- How to use these features in your own products and assit your customers into building good habits
After walking away from this presentation the attendees should feel they have a much better understanding of habitual loops companies will put in their products to try and get you onboard, the ways in which they will try to manipulate you, and how you can use these powers for good.
Murray Robinson - Agile Coaching Clinic - 15 min sessions throughout the conference
Coaches Clinics are a unique and free service designed to help you with specific challenges you've encountered on your way to a more Agile way of working. Organized by the training and coaching community, these 15-minute coaching sessions are available throughout the conference. Based on their individual needs, participants are matched with experienced volunteer coaches, to discuss business agility, organization structure and change, Scrum, Kanban, User Stories, XP, DevOps, Technical Practices and topics such as breaking down development silos to coordinating multiple teams and educating upper management for enhanced agility.
Daniel Prager / Andi Herman - When at first they don't want to change: Shared lessons from Addiction Therapy and Agile Coaching
The easy case for coaching looks something like this: a prospective coachee wants to change, can articulate their goals, and is matched up with a suitably experienced and competent coach, the two are a good fit, and they quickly get down to the challenging yet rewarding business of growth and change.
But what if a person (or team) doesn't want to change and would rather not be coached? And despite this an external power deems that change is needed and that coaching will bring this change about. What's a coach to do? What about the coachee(s)? What about the role of the client who's engaged the coach?
This situation is not uncommon, and bears more that a passing resemblance to what often goes on in addiction treatment. A person with a drug addiction (and often other problems) doesn't necessarily welcome therapeutic intervention at the outset. But an external authority has ordered it.
In this session we will explore the parallels between the two modalities of addiction therapy and coaching, including the applicability of the Transtheoretical Model of Change and the related technique of Motivational Interviewing.
These approaches offer insights into how to flex and adapt your coaching approach in the face of some of the most common human impediments to change.
Lunch Break - 60 mins
Kelsey van Haaster / Peter Lam - Remote First - A Behavioural Pattern for Product Team Design
This session proposes a behavioural pattern for building a successful remote first Product Team, as described by Martin Fowler in his article, Remote versus Co-Located Work, it is inspired by several classic GoF Design Patterns The Mediator, The Decorator, The Observer, The Strategy Pattern and the Adaptor Pattern.
The goal of this pattern is to provide a set of repeatable techniques which can be used to build a high performing, cross-functional remote-first product team. The pattern can used by product teams to take advantage of the many benefits arising from remote work, whilst attempting to correct for some of the possible disadvantages. This pattern introduces some restrictions on hiring, but independence of location is a key benefit.
The Remote First pattern has been developed over almost four years by a long-lived product team whose members are distributed across 17 time zones. The techniques, and approach to tooling and ways of working, described in the pattern have been identified and tested as a result of a great deal of trial and error, but have contributed to the growth and ongoing success of the team.
These patterns have been further implemented into parts of a multinational program with over 1500 team members to pressure test how they work 'at scale'. Key lessons from implementing this are shared to highlight key opportunities to build great teams independent of location.
Mark Pearl - What we've learned around teaching/mentoring graduates to become software developers
At MYOB we've been improving our graduate programme for software developers. Today I would like to share some of the insights we've gained over the last few years around how to do this better.
David Alia - The Dome: A powerful experiment for change when change is hard"In ""Under the Dome"", the novel by Stephen King, the inhabitants of Chester's Mill wake up to a strange barrier, which is similar to a dome, covering the whole city, completely isolating it from the surrounding world.
The dome is impenetrable, only a small amount of air and water can pass through.
Following this puzzling event, the community under the dome has to change, for the best or the worst.
Most successful transformations at scale have a lot in common with this novel, metaphorically speaking of course.
Based on this story, we designed a brand new culture hacking experiment that proved to be successful in many environments.
Change automatically generates resistance from the team to change AND from the ecosystem around (the ""antibodies"").
What if, in order to change the culture of a whole ecosystem, a team was isolated from the outside world, protected by an unbreakable and transparent dome?
This story can be used as a referential, as this is a metaphor helping communicate and relate to the challenges faced in situations of change.
Using it as an alignment between fiction and reality, this story will open the discussion to easily relatable transformation and business agility topics."
Soumendu Ghara / Bhumika S - User Story Mapping - WHY and HOW, a handson workshop
What is Motivation:
- Share our experience and how we could do things better
- Every time we share, run such a workshop we learn as much as the attendees
- Interest in giving back to the community and sharing
Why this topic is important:
- We believe, ability to effectively story map is a crucial capability for an agile team
- Helps teams learn collaboration, share and prioritise quickly and efficiently
Who is my audience:
- Team members who want to story map, non programmers, any one who wants to build or improve a skill, want to learn about agile
What is the main lesson/knowledge I want to share:
- What is the philosophy behind story mapping, why we do it
- How we can do it effectively
Best Medium to deliver:
- Partly PPT - 15 mins
- Partly workshop - 30 mins
Manthan Gogari - Start RADIATING not REFRIGERATING Information
You have embarked on the Agility journey at your workplace. You did the mandatory training, formed a squad and started sprinting. So far so good. Everyone in the team is excited and is talking the Agile Jargon of Sprints, Story Points, Product Backlog, Retrospective etc.. etc.. You wanted to achieve a lot as a team but constantly face the same challenges sprint after sprint. You are seeing the team getting a bit annoyed. Team members are not engaged in the ceremonies and you are not having fun.
So it is too late to fix the issues as a Scrum Master not really this is exactly what is expected of the squad starting out fresh with little experience. Come join me in discovering some handy tips of how to become an efficient team and understand the value of information.
Neil Killick - Slicing heuristics - Techniques for improving value generation, speed to market and delivery predictability
Story (or, more accurately, capability) slicing is such a core and necessary practice for creating agility at team, portfolio and even organisational level. Yet it is not explicitly included in any of the popular methods and frameworks teams use such as XP, Scrum and Kanban.
Slicing heuristics are collaborative, contextual, evolving techniques for creating focus on value-generating activities, leading to delivering value sooner and with more predictability. They incorporate all of the 4 core agile values from the manifesto, and many of the 12 principles, particularly:
- continuous improvement (inspect and adapt),
- maximising the amount of work not done (simplicity and focus)
- face-to-face conversations
- continuous delivery of value
Best results are obtained if heuristics are applied for all types of work, by all of the folks collaboratively across the value chain, but they can be used as safe-to-fail experiments by individuals and groups wherever they sit in the product delivery pipeline.
From a practical perspective, they involve:
- slicing deliverables at all levels, not only "story"
- flow metrics (cycle times and variation)
- specific inspect and adapt / continuous improvement activities to improve speed-to-market and predictability
- big visible boards (ideally)
Come and learn about this powerful, practical approach to improving agility in your team or organisation from wherever you sit right now.
Kelsey van Haaster / Robin Doherty - How not to make the news - Build security into your Agile project from the ground up.
When a group of stakeholders and team members come together to plan a new product or feature, they often focus on identifying stories that deliver end user value through solving a business problem, delighting the customer or disrupting a competitor. While these are critical stories, they are not the whole picture. Every product has non-functional or cross-functional stories which must be played.
Security stories are an important part of these but are often not considered at all. When they are considered, they are often an afterthought or are assumed to be part of the project infrastructure. Trying to bolt on security as an afterthought in this way is a mistake that can lead to disaster at one extreme, and compromises to reduce product usability or don't support good end-user security practices at the other.
The challenge, of course, is that from the stakeholder perspective, security is not seen as a priority. This workshop is for software delivery teams who want to learn how to change this perspective and work with their stakeholders to help them to understand more about the importance of security. The goal is to help technical and non-technical stakeholders understand security and why it should be given priority and built into their product from the ground up. We show participants how to facilitate a structured meeting or workshop with their stakeholders where they use a simplified threat modelling technique to identify risks. The outcome is the identification of user stories (or evil user stories) which when played will mitigate identified risks.
Timothy Newbold - Why Objectives and Key Results (OKRs) is one of the worst kept secrets to organisational success
Hearing a lot about Objectives & Key Results (OKRs), but still a little unclear what they're about? Maybe you're hearing all the chatter and it's tweaking your interest! Well, join me for a farside chat and all will be revealed.
In this session we'll get under the hood of OKRs to understand the history, the core concepts and cut our teeth in a manner which allows us to take them back to our teams for further exploration.
At minimum, you'll walk out of the session with some clear goals for the coming quarter!
Daniel Prager / Lan Diep / Ross MacIntyre - The Facilitation Dojo
Skilled facilitators help groups to collaborate effectively, generate and explore ideas, make better decisions, innovate, challenge each other constructively, and more.
In this workshop we explore three relational exercises that will help you to begin or continue to develop as a facilitator:
- Facilitator power and presence
- Listening as a super-power
- Exploring perspectives without getting triggered
Practicing and refining these skills will help you not just in facilitation, but also in leadership and coaching.
Stephen Callaghan / Christiane Anderson - Kanban Pizza
Using your creative cutting, gluing and colouring skills(!), participants will experience how to implement and improve a Kanban system using the 6 Core Principles of Kanban.
Understanding how to create value by limiting work in process (WIP), understanding the impact waste has in a system and how to create value for the business and the customer, by focussing on quality and throughput.
Over 3 rounds participants will learn how Kanban increases output, improves quality and creates a sustainable way of working and at the same have a great deal of fun! This builds on the original game as devised and commons shared by Agile 42
Stephen Dowling - The Importance of Finance in an 'Agile Transformation'
Do you want to fast track the adoption of Agile & Lean ways of working (& thinking) within your organisation?
If so, I believe a huge help will be to make friends with Finance right from the very beginning! How good would it be, if we could get the Finance function to become one of our strongest allies? In organisations, the reality is, nothing much can happen without funding. This enables absolutely everything. If we cannot establish and evolve suitable ‘fit for purpose’ funding & resource allocation models, right from the start, enabling agility is a wishful dream!
Finance drive this process, and, if we’re serious about creating more Agile organisations at speed which are ongoing and sustainable, then, getting the finance function onboard from the very beginning, will act like a massive steroids injection, and not doing it I believe will sow the seeds for ultimate failure!
In my experience, not enough time is spent engaging with & educating the Finance function. Finance has a very critical role to play in the evolution of more Agile & Lean organisations and the sooner their leadership can understand and embrace these Agile & Lean ways of working (& thinking), the better for everybody in the organisation. We want (& need) them to take an active, & leadership role in this evolution.
Once Finance fully grasp & understand these new ways of working (& thinking) and how they fit with what they do, they will quickly realise, that, these new ways are essential, to help them to cope better with a very fast changing world, but they can also help them, to do critical elements of their own job better (e.g. control, compliance and risk management), and do it more effectively. By embracing these new ways, Finance will become a critical partner, to not only fulfill their existing role, but to play an even more important, ongoing business critical role, to support and & enable organisational performance.
As Agile practitioners, what we’ve got to realise is that, by doing this we will need to get them to unlearn much of what they have been formally trained to do. This covers fundamental areas such as their core beliefs (mindset), how to lead and the management processes to be used. This will not be like asking them to swap out or change a favored briefcase, it’s more like, are you willing to undergo open heart surgery for the organisation? To do this we’ll need them to be extremely brave and courageous, as they will going against the mainstream, leaving what they believe is the safe calm harbor of what has worked in the past! To do this, they will need much help, support, understanding and patience, as this will not be an easy & painless journey!!!
In this workshop Stephen will share his proven strategy and approach, to engage with Finance, to help get them onboard as quickly as possible.
Gabor Devenyi / Jayavalli Vadrevu - Agile in Action - Build a Paper City
This is a practical workshop where the participants will work in two sprints to build a city using the material given to them.
The intention of this workshop is for people to understand all the ceremonies better and it also helps teams understand that collaboration and working together as a team is the best way to achieve the results.
This is going to be a very interactive workshop while teams get to learn Agile while having fun.