Practical conflictology: from confrontation to collaboration

Most conflict models deal with resolution strategies - how to exit a broken relationship with minimal loss. Instead, we will examine causes that lead to conflicts. We will be building on the premise that people are "designed" for fruitful mutual collaboration and cooperation. Thus, conflict is not the norm, but the embodiment of a social illness, a consequence of mistakes made in building partnerships. We will examine these mistakes, their causes and ways to correct and avoid them in the future.

 
 

Outline/Structure of the Talk

  1. What is causing conflicts? Sphere of human needs, Maslow's model + self-actualization and self-realization.
  2. What is conflict? Social interaction as a process, law of reference relationship, Thomas-Kilmann Model.
  3. Who is guilty? Competence vs competency.
  4. What is to be done? The universal success formula.

Learning Outcome

Learning outcome would be twofold. Attendees will:

  1. Obtain a systematic and contextual understanding of conflict through the prism of social interaction.
  2. Understand how to identify and correct communication errors leading to conflict

Target Audience

This presentation suits well for any person who is looking to improve collaboration and negotiations skills.

Prerequisites for Attendees

General understanding of team dynamics and interpersonal communication.

Slides


schedule Submitted 11 months ago

  • Mike Bowler
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    Mike Bowler - Retrospective Magic: Tips from neuroscience and psychology to improve your retros.

    60 Mins
    Talk
    Intermediate

    Are your retros running a bit flat? Need something to spice them up and make them more effective and also more interesting for your team? Join us as we walk through a collection of techniques from psychology and applied neuroscience to give your retros that edge you need. 

    You’ll walk away from this session with immediately applicable techniques that you can use right away.

  • Michael Nir
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    Michael Nir - How to Thrive in the Covid-19 Gig Economy ?

    Michael Nir
    Michael Nir
    President
    Sapir Consulting US
    schedule 11 months ago
    Sold Out!
    40 Mins
    Talk
    Beginner

    With the impact of Covid-19 upon us the Gig economy is accelerating – don’t
    be left behind!
    In this talk you get to practice and develop critical skills to thrive in the Gig economy!

    What do an Uber driver, a scrum master, a freelance writer and a contract
    project manager / product owner have in common? The answer is that they are
    potentially a part of the gig economy.

    One of the fastest growing trends in employment is a move away from
    full-time contracts. Instead, both employers and workers are pursuing
    alternative arrangements, including temporary or project-based contracts.

    It wasn’t that long ago that people graduating from college or university
    would go searching for a permanent position with regular pay periods,
    consistent hours and employee benefits. However, the proportion of such jobs
    is shrinking.

    The emergence of new digital technologies has meant a shift in companies
    employment strategies. They are looking to reduce their costs by hiring less
    full-time staff in favor of short-term support based on immediate needs.

    On the flip side, peoples’ preferences regarding job structures are also
    changing. Workers have realized that contracting out their services to a mix
    of companies allows them flexibility in determining the amount of time they
    spend working and the types of work they do.

    Where the two sides meet is where we find the gig economy.

    Those participating in the gig economy call themselves freelancers,
    independent professionals, contract workers and independent contractors.
    It’s easy to think of this group as a bunch of millennials looking to escape
    the traditional 9 to 5, but among those participating in the gig economy are
    experienced nurses, project managers, scrum masters, agile coaches, engineers and marketing consultants.

    Talk learning objectives – be BOLDER – based on Michael : Success in the Gig Economy - https://amzn.to/35llIHW  Available now for Pre-Order

    *       What are the fundamental pre-requisites for branding yourself for gig economy employment?
    *       What does it take to thrive in the gig economy?
    *       How can you prepare for gig economy employment?

    Check out Michael’s YouTube: How to Survive Your First Day of Remote Work WITHOUT Going Insane https://youtu.be/eWCmnfW0tBo

    Bolder Technique:

    • Believe – fast failure wins, change the narrative
    • Open your eyes – core competencies, NLP, SI
    • Let’s move ahead – plan and budget
    • Dance to the music – use Agile Kanban to flow
    • Retrospect – cadence is king

     

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