Grow Your Coaching: Extending your reach to large groups
The ScrumMaster is responsible for coaching their team and the surrounding organization. Unfortunately, professional coaching is typically taught in the context of one-on-one conversations. This leaves the ScrumMaster ill-equipped to serve their team from a coaching stance. Without a solid approach for coaching teams, it’s all too easy for a ScrumMaster to slip from coaching into consulting - and start telling people what to do. Understanding how to take a coaching stance in group settings will grow your ability as a ScrumMaster to foster continuous improvement in your team - taking your ScrumMastering from good to great.
So how does one effectively engage groups from a coaching stance? In this workshop, you will practice coaching techniques that can be used with groups of any size. You’ll leave with a few simple tips on how to leverage any coaching model you are already familiar with when coaching large groups and the confidence to catalyze lasting change in your organization.
Get ready to level-up your coaching with a new superpower!
Outline/Structure of the Workshop
- Introductions and agenda - 2 mins
- Why group coaching is a critical skill for a ScrumMaster - 5
- Activity - challenges of group coaching - 5
- Table conversation: what do you find difficult about applying the following coaching competencies in group settings
- Asking powerful questions
- Client finds their own way forward
- Coach the whole person
- Create a coaching agreement
- Debrief: hear from a few tables
- Five-point group coaching model
- Align the client and the sponsor so that the client becomes its own sponsor - 10 mins
- Activity: each table selects a new coach and a person to play the role of manager in a scenario where the manager has requested coaching for the team. The coach aligns the sponsors and teams activities. (Tool: Walking the system)
- Align the group with itself first then with the coach - 10 mins
- Activity: group selects a facilitator and creates alignment between the group members and then between the group and the coach (Tool: Designed Team Alliance)
- Create a metaphor for the group - 10 mins
- Activity: table brainstorm and converge on a metaphor for the group (Tool: Bringing down the vision)
- Seek to inject new information - 5 mins
- The law of simultaneity (Tool: Appreciative Inquiry)
- Coach the metaphor, not the individuals - 10 mins
- Activity: table selects a new coach and role plays a scenario where a team is struggling with relative estimation vs detailed planning. (Tool: Constellation)
- Activity - Applying group coaching principles to very large groups - 15 mins
- Select two volunteer facilitators from the audience
- Have the audience role play: They are discussing the topic of team self-organization which was identified as the top-priority item in a recent employee engagement survey.
- The two volunteer facilitators will be given instructions to lead the full audience through a group coaching process (Tool: Constellation)
- Group debrief
- Facilitators receive small gift
- Closing - 2 mins
- List the differences between coaching individuals and coaching a team.
- Plan coaching engagements with groups of any size.
- Apply the coaching techniques you already know in group settings.
ScrumMasters and Agile Coaches