Leveling up the team communication habits

Without good communication, a team is just a collection of individuals. With great communication, all team members get a better overall picture of the project, keep each other up-to-date on unexpected changes, and are proactive at moving the project forward. The key person risk is reduced, the amount of work in progress can be lowered, and the cycle time goes down.

In this talk, I'll go over specific communication habits observed in well-performing teams, and the steps we can take to get there.


Outline/Structure of the Talk

30 minute talk with slides and a just a bit of humor; 10 minute Q&A and discussion.

Structure of the talk:

0:00 - 1:30: Hi, I'm Iouri

1:30 - 5:00: Introduction - why the communication is important; specific benefits observed in teams that communicate well

5:00 - 28:00: Go over the team communication habits, spending about 8 min on each: (1) Shared communication channels, (2) Avoiding surprises, (3) Not being afraid to reach out, both internally and externally, and (4) Making communication respectful. For each one, the talk will cover the specific habits that helped the teams, and steps that the talk participants can take to get there.

28:00 - 30:00: Review and conclusion

Remaining time: Q&A

Learning Outcome

1. Forming a framework and high-level principles that help structure team communication

2. Specific, actionable items that participants can take back to their teams

Target Audience

Leaders, Scrum Masters, Managers, Developers

Prerequisites for Attendees

Basic understanding of Scrum and Agile

schedule Submitted 2 years ago

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