A scrum master's exhibits leadership style described in McGregor's theory X or Theory Y. The Scrum guide describes a Scrum Master as "responsible for promoting and supporting Scrum as defined in the Scrum Guide and they do this by helping everyone understand Scrum theory, practices, rules, and values"- A servant- Leader. Servant-leadership focuses on collaboration, trust, empathy and the usage of power ethically.

Servant-leadership is something lots of Scrum Masters struggle to balance. For some, they take that literarily and will often run after their team, while some still have the command-and-control mindset.

Does you Scrum Master encourages collaboration among the teams or act as a gate keeper? Or perhaps your scrum master is the type that usually brings round the coffee and biscuits. Which is your scrum master? A postman, Seagull or Scrum Mum?


Outline/Structure of the Experience Report

2-5 Mins- Introduction - introduce myself and the topic. Ask people to identify if they are scrum masters or work within scrum a team

7-10 Mins- Ask the participants at the tables to describe who their scrum master is. Discuss what the Scrum master's leadership style is

20 Mins- Describe persona that I have attributed to the leadership style of a scrum master. I will give examples as it relates with Scrum masters i have worked with in the past that exhibited each persona

5 Mins- Conclusion- This will be a debrief of the session. Ask the participants if they relate with any of the persona or had experience of such.

Learning Outcome

  • Understanding of what the role of a scrum master is not
  • You will be able to identify with the persona of a scrum master and how to work with Scrum team
  • Understand the service of a scrum master to the scrum team and organisation.

Target Audience

Scrum Team, Managers, Delivery team and anyone interested in scrum

Prerequisites for Attendees

Simply bring your curiosity.


schedule Submitted 3 years ago

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    Sunny Dhillon / Hugo Medeiros - Spice up your scrum with improv!!

    60 Mins

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  • David Sabine

    David Sabine - The Art of Agile Documentation

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    Savannah Rayat
    Savannah Rayat
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    Savannah Rayat
    schedule 3 years ago
    Sold Out!
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    Experience Report

    “Do Not Pass GO; Do Not Collect $200”

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  • Kemmy  Raji

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    Kemmy  Raji
    Kemmy Raji
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    schedule 3 years ago
    Sold Out!
    60 Mins

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    • And any impediment?

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