MASTERING Soft Skills for Scrum MASTERS

As a Scrum Master, you have a great deal of responsibility to your Development Team, your Product Owner and your Organization.

Often that means your people-skills, or soft skills, will be in high demand. These skills include building empathy and trust, respect, listening skills, status-building, and many others. Unfortunately, for most Scrum Masters, these skills are not part of your certification and training, and you try to fly by the seat-of-your-pants.

This workshop will enhance your effectiveness and productivity as a Scrum Master, by giving you tools to practice your soft skills, and bridge the gap between Scrum Master certification and Advanced Scrum Master certification.

This learning event is fully interactive, with discussion and questions as needed. It will be facilitated by Valerie Senyk, CSM, CSPO, CAL1, TKP, "Agile Team Development" and "Compelling Communication" facilitator.


Outline/Structure of the Workshop

In this workshop, you will be provided with ways to increase your skills as a negotiator and resolve conflicts. This learning event is fully interactive, with discussion and questions as needed.

  • Activity 1: building empathy and respect (activity: Medicine Bag) - 20 min.

  • Activity 2: building trust (activity: Stick work) - 15 min.

  • Activity 3: identifying body language (activity: and giving or taking “status”) - 15 min.

  • Activity 4: communication and problem-solving (activity: role-playing) - 35 min.

Learning Outcome

Through enjoyable and eye-opening activities you can:

  • build empathy, respect and trust

  • identify body language and give “status”

  • communicate openly, truthfully

  • problem-solve with your team

Target Audience

Scrum Masters, Product Owners, Managers, Team Leads

Prerequisites for Attendees

Participants attending this workshop must be open to mindful, emotional and (some) physical activity, and bring their whole self to it.

Non-participation or "viewing" is not an option.

schedule Submitted 4 years ago

  • 40 Mins

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  • Kemmy  Raji

    Kemmy Raji - Daily Scrum as a success driver for product delivery

    Kemmy  Raji
    Kemmy Raji
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    schedule 3 years ago
    Sold Out!
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    How many times have you heard the Development team recite the 3 questions every morning and still fail to finish the sprint? . Daily Scrum is an avenue for the team to synchronise and not give status update. And when a team understands the value of the Daily Scrum, it can help drive the sprint’s success. During this session we will introduce participants to some tools to achieve this.

    Development teams new to Scrum are introduced to a number of routine meetings that come with the framework. One of these is the Daily Scrum, or often referred to as the Daily Standup or Standup in short - a 15 mins timeboxed meeting. The purpose of this meeting is to synchronize the status of the development team and to do this in a short and focused manner. Sadly, the Daily Scrum becomes more of a status update.

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    • And any impediment?

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  • Akanksha  Subhendu Bhanti

    Akanksha Subhendu Bhanti - Success Formula for Agile Projects

    Akanksha  Subhendu Bhanti
    Akanksha Subhendu Bhanti
    Agile Coach
    TD Bank
    schedule 3 years ago
    Sold Out!
    90 Mins

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    My Own Developed Method FOR Product Discovery

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    Audience will learn new method _ I call it success formula

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