MASTERING Soft Skills for Scrum MASTERS
As a Scrum Master, you have a great deal of responsibility to your Development Team, your Product Owner and your Organization.
Often that means your people-skills, or soft skills, will be in high demand. These skills include building empathy and trust, respect, listening skills, status-building, and many others. Unfortunately, for most Scrum Masters, these skills are not part of your certification and training, and you try to fly by the seat-of-your-pants.
This workshop will enhance your effectiveness and productivity as a Scrum Master, by giving you tools to practice your soft skills, and bridge the gap between Scrum Master certification and Advanced Scrum Master certification.
This learning event is fully interactive, with discussion and questions as needed. It will be facilitated by Valerie Senyk, CSM, CSPO, CAL1, TKP, "Agile Team Development" and "Compelling Communication" facilitator.
Outline/Structure of the Workshop
In this workshop, you will be provided with ways to increase your skills as a negotiator and resolve conflicts. This learning event is fully interactive, with discussion and questions as needed.
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Activity 1: building empathy and respect (activity: Medicine Bag) - 20 min.
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Activity 2: building trust (activity: Stick work) - 15 min.
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Activity 3: identifying body language (activity: and giving or taking “status”) - 15 min.
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Activity 4: communication and problem-solving (activity: role-playing) - 35 min.
Learning Outcome
Through enjoyable and eye-opening activities you can:
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build empathy, respect and trust
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identify body language and give “status”
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communicate openly, truthfully
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problem-solve with your team
Target Audience
Scrum Masters, Product Owners, Managers, Team Leads
Prerequisites for Attendees
Participants attending this workshop must be open to mindful, emotional and (some) physical activity, and bring their whole self to it.
Non-participation or "viewing" is not an option.
Links
Blog at: http://www.agileadvice.com/2018/05/17/scrum-master/mastering-soft-skills-as-a-scrum-master/
Blog at: http://www.agileadvice.com/2017/11/03/agile-training/the-art-of-agile-learning-events-101/
Blog at: http://www.agileadvice.com/2017/09/27/trust-at-work/want-trust-work-life/
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