As an Agile Coach, I would like to participate and be a part of ART coach the teams who are new to Scrum, SAFe so that they are empowered to move Scrum to SAFe zone.

Transformation Journey started with the readiness assessment of the teams. Charting of Road map with milestones to fill gaps, formation of teams, assigning certified SM and team building activities were performed for distributed teams including SM, PO. Tele-presence was used to have F2F connect between the teams. Activities were assigned to onsite and offshore teams which saw more interaction and problem solving among them. Teams were coached, educated on Scrum and SAFe lifecycle, assertive communication, agile metrics awareness and tracking of the projects.

To make them empowered in terms of domain, technical niche skills, training sessions were conducted and mentors were assigned.

Regular Internal trainings and certifications keeps the pool ready and up skills existing resources on regular basis.

To have right features to go in SAFe releases, PO’s were trained on identifying the MVS (Minimum Viable Solution), Story splitting, writing good acceptance criteria’s.

Being a program, we created weekly forum for architects, PO and SM to have their priorities finalized and funneling happening before features being taken for release planning. 

Zensar’s best agile practices (DoD, DoR, Hardening Sprint, Grooming Sessions, Exploratory testing, Test Automation, peer reviews) helped the team make decisions on release, sprint commitments. User story sizing, task level estimates were prepared by team members without influence from PO, SM, business. We created an environment of trust ensuring the teams work on predictable commitments. We also assess the program health with the in-house Agile Maturity Assessment Tool on a regular basis.

“Silent hour concept” was introduced to ensure the teams work without any disturbance.

Sprint retrospectives were conducted under guidance from Agile Coach to make CI. Innovation games, what if, 5-W techniques were used towards it. 10 minute build was made possible with help from support infra, for Agile projects deployment windows increased, SLA’s redefined for agile projects. DevOps was made part of Scrum to smoothly transition to production support.

Management executives were also trained on various views of ALM tool to track portfolios.

With SAFe, Scrum methodology we could reap benefits of over 23 percent time saving over waterfall project; reduced UAT time, reduction in post-production defects. All this has led greater customer satisfaction.


Outline/Structure of the Experience Report

Mostly session is about sharing our experience of implementing SAFe with best of Scrum, Kanban, behavioral trainings. Session will be driven by PowerPoint presentation, white board, paper use and Q&A at end of the session, in between the session.

It will also cover how dedicated Agile Coach, CSM’s, Zensar’s Service Definition (Quality Audits) rollout has helped teams in getting the basics required for the project and they inculcate best practices of the Scrum,SAFe. We involved our training departments in arranging different team specific trainings based on feedback from Agile coach e.g. Assertive Communication Skills, Customer Expectations etc. along with sessions on SAFe, Scrum, Kanban, use of ALM tool conducted by Agile Coach has helped teams get empowered to make decisions that are best they can take within the constraints of the system they work within and are reflecting real time using ALM tools.


Session will also cover SAFe framework at high level, distributed teams, how different forums created and that has helped. Introduction of innovation games in retrospectives has helped in problem solving.


Apart from Development teams, other support function teams were also made to think Agile and Be Agile for the success of SAFe

Also towards end will cover Zensar Technologies’ Agile Capabilities, Agile COE highlights and Its Presence across Globe – South Africa, India, UK, USA, UAE, Australia etc.

We will also demonstrate the benefits of using agile over waterfall for few of the business case studies.

Some of the benefits which our clients could get using Scrum are following

  • Oracle Apps Project: With SAFe we could reap benefits of over 23percent time saving over waterfall project
  • UK Customer in BFSI domain: Reduced System testing and user acceptance issues by 15 percent
  • Improved time to market by 20 percent

•           Productivity up by 10 percent

Learning Outcome

  • SAFe – How distributed teams can be empowered to meet their objectives provided they are supplied with required information.
  • Innovation is part of Sprints and teams are encouraged to innovate thru retrospectives, I&P sprint.
  • Role of Agile Coach in Journey of empowerment, transformation, and continual improvement thru assessment
  • How ALM tools helps in empowering teams
  • Metrics tracking and availability to team members makes a difference
  • Importance Sprint Retrospectives
  • Importance of team building exercise
  • Importance of Servant-leadership style of Scrum Master
  • Involvement of Executive management at portfolio level and how Predictions helped them
  • Celebrating Small wins of the team members

Target Audience

Scrum Masters, Scrum Team members

schedule Submitted 5 years ago