In 2014, US Citizenship and Immigration Services Digital Innovation and Development Group, USCIS DID(it), implemented a portfolio level Kanban process to improve efficiency and delivery of operations, maintenance, and enhancements of existing mission critical software applications. This change in the process and culture of the organization resulted in a year over year (FY13 - FY14) 163% increase in deployments, a 145% increase in the number of user stories deployed, and an increase in end-user and developer satisfaction. These annual metrics were all surpassed within the first five months of FY15. This talk will discuss how we were able to accomplish this by adjusting our process, culture, documentation, and organization; and how it led to increasing our effectiveness and processes with proprietary software development.


Outline/Structure of the Talk

Brief introduction

Review of the Quantitative and Qualitative metrics of the end-result (how things are operating now)

Review of the organization prior to implementing Kanban and DevOps

Overview of the portfolio Kanban process and explanation of how it works

Provide an understanding of DevOps

Explanation of how the two Buzzwords (Kanban and DevOps) work together


Learning Outcome

This is possible in your organization whether it is commercial or government.

Understanding how to change the culture of your organization whether it is just in your office or the whole company/agency.

How to set up a portfolio Kanban process

How DevOps works

How DevOps and Kanban can work hand in hand to allow your team to be more effective for your company's/agency's mission

Target Audience

CIO, CTO, IT Management, Developers, Programmers, Testers, IT Project and Program Manager, Operations, Quality Assurance

schedule Submitted 6 years ago

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    As you might have surmised, this is not a real session proposal.

    As Program Chair for Agile DC 2015, I'd like to welcome you to our session submission system. If you have any questions about the submission process, please direct them to me at and I'll respond as quickly as I can.

    Please note that most sessions will be 45 minutes. We have LIMITED space for dual-length workshops.