Leading, Following or Managing? Help your Group Thrive
We work in teams. Teams that have goals, that work together to solve problems, that sometimes squabble and make up. How people in the group behave depends on the styles of leadership, management and followership adopted in the group, and on each of our individual behaviours.
Do we have a mentoring, coaching, managing or leadership role towards others? Are we following or learning from others? Do we influence our colleagues and organisations in public or behind the scenes? Are these interactions built into a formal hierarchy in our group? Have we informally adopted an interaction role? Or have we even been forced into a particular interaction role?
In order that we work together as efficiently and effectively as possible, we need to understand the range of approaches or styles for leadership and management, what styles we feel most comfortable with, and how we react to both being leaders and being led.
It’s not just humans who work in groups. Other animals can tell us about how we interact with individuals, teams, and groups both as leaders and followers. Isabel discusses animal behaviour, predators, animal groups, parasites and epiphytes, and the richness of symbiotic partnership.
Regardless of the project model/software life cycle model you use, you’ll need to understand these interactions, and when to adopt a leadership, mentoring, coaching, following or learning attitude in order to help your group thrive.
Outline/Structure of the Keynote
- Gain an understanding of leadership styles and how you react to them;
- Learn how the team organization and leadership style affects its effectiveness;
- Understand when to use these approaches most effectively and efficiently.
schedule Submitted 4 years ago
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Isabel Evans - Quality in Use: The Beating Heart of the User ExperienceIsabel EvansIndependent Quality and Testing consultantBritish Computer Society
schedule 4 years agoSold Out!
In today's business environment, the user experience and the commercial imperatives have become overwhelmingly important. As testers, it is vital that we understand quality in use and the user experience, in order that we focus our tests correctly.
"Quality in Use" measures human, business, and societal impacts of products (usability, accessibility, flexibility, commercial, safety). This builds to a User Experience (UX) and are underpinned by technical and engineering qualities. For the people selling, supporting, or using the products, this is the beating heart of the customer experience. Without these "big picture" attributes, delivered software will not be acceptable, may result in reduced profits, and may not be legal. In the tutorial, Isabel will use examples from real projects to discuss how to design tests derived from the user personas, contexts of use, and acceptance criteria.