Pre-Conf Workshop Day 1

Sun, Mar 4
09:30

    Registration - 30 mins

10:00
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    Ray Arell

    Ray Arell - Leading Your Agile Transformation

    schedule  10:00 AM - 06:00 PM place Tamarind people 47 Interested add_circle_outline Notify

    In the past decade, Agile development has become mainstream in software development and now is spreading beyond software to other domains. It is crucial for leaders and managers to understand how to build, develop, and lead Agile teams - not just for the organization but their careers. Ray Arell introduces a cohesive set of methods, practices, and principles to maximize business results from Agile and lean development, while also cultivating a workplace where people thrive. The workshop topics are highly dynamic and customizable, and more than 80 percent of the discussion will be based on participants’ interests. Possible topics include Agile mindset, shared leadership models, building great teams, work environment, resources, transformation vision, creating common goals, experiments, value delivery, dealing with global culture, common Agile methods, lean - and much more. Join Ray in a workshop that has been taught to more than 2000 change agents, executives, and managers worldwide. Expand your abilities and tools in leading Agile transformations in your organization.

  • schedule  10:00 AM - 06:00 PM place Plumeria people 33 Interested add_circle_outline Notify

    You’ve tried and tried to convince people of your position. You’ve laid out your logical arguments on impressive PowerPoint slides—but you are still not able to sway them. Cognitive scientists understand that the approach you are taking is rarely successful. Often you must speak to others’ subconscious motivators rather than their rational, analytic side. Linda Rising shares influence strategies that you can use to more effectively convince others to see things your way. These strategies take advantage of hardwired traits: “liking”—we like people who are like us; “reciprocity”—we repay in kind; “social proof”—we follow the lead of others similar to us; “consistency”—we align ourselves with our previous commitments; “authority”—we defer to authority figures; and “scarcity”—we want more of something when there is less to be had. Learn how to build on these traits as a way of bringing others to your side. Use this valuable toolkit in addition to the logical left-brain techniques on which we depend.

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    Pia-Maria Thoren

    Pia-Maria Thoren - Agile Talent Certification

    schedule  10:00 AM - 06:00 PM place Cycad people 24 Interested add_circle_outline Notify

    This is the first Agile HR certification in the world, being offered from ICAgile and it leads to ICAgile Certified Professional – Agile Talent. For HR and managers, agile is basically a way of thinking how organizations should respond to a complex and changing world. By increasingly developing flexibility and adaptability and working in short feedback loops as well as providing autonomy and transparency you can increase learning and value creation for the customer. More and more organizations are now seeing the value in applying the agile mindset also in HR and management, both in the internal work but perhaps most importantly how an HR department helps to support an organization’s agility. When traditional processes focus on command and control, an agile HR-functions role is to create value and support unique needs.

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    Shane Hastie

    Shane Hastie - Business Agility Foundations Certification

    schedule  10:00 AM - 06:00 PM place Gulmohar people 28 Interested add_circle_outline Notify

    As the world changes at an unprecedented pace, imagine if organisations could navigate through change and use it as an opportunity to get better, rather than simply getting through. This unique program offers an intense, strategic appreciation for leaders and practitioners to understand the ingredients to create an Agile organisation that is responsive to value creation in a disruptive environment.

    This practical workshop is designed to help you to speed your business up, to focus on what’s important, reduce waste and red tape and, most importantly deliver value to your business and your customers. This foundation is essential for leaders to jumpstart learning on how to thrive in uncertainty and create organisational success.

    The ICP-BAF Certification from ICAgile is granted on the successful completion of this workshop, the subsequent 2 webinars, and a written submission. To obtain the certificate there is an additional $100 USD fee to be paid to ICAgile.

Pre-Conf Workshop Day 2

Mon, Mar 5
09:30

    Registration - 30 mins

10:00

Business Agility

Tue, Mar 6
08:30

    Registration - 30 mins

09:00
10:00

    Welcome Address - 15 mins

10:15

    Coffee/Tea Break - 15 mins

10:30
  • schedule  10:30 - 11:15 AM place Ball Room 1 people 99 Interested

    In the 21st century, organisations need to

    • Put the customer in the centre of our focus
    • Shed outdated ways of thinking
    • Embrace an agile mindset
    • Incorporate new ways of working
    • Leverage the pace of change for competitive advantage

    This talk explores what it means to be agile in a business context. It looks at the key elements needed, how they are interwoven and what is needed for organisations to transform their thinking and behaviour into new ways of working.

    Business Agility is about putting the customer at the centre of the organization’s focus, changing from measuring activities to outcomes and creating an ecosystem which unleashes the productivity and innovation already present in the people in the organisation.

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    Ray Arell

    Ray Arell - Change Your Focus: From Speed and Efficiency to High Customer Value

    schedule  10:30 - 11:15 AM place Ball Room 2 people 49 Interested

    For decades, product development has been focused mostly on the speed and efficiency of delivery. So now we are stuck in the quagmire of talking about the methods and activities of delivery rather than focusing on the actual goal - delivering high value to the customer. Ray Arell shares an evolutionary process to refocus both traditional and agile lifecycles. He describes a more dynamic way of defining value and addressing the needs of the customer, the business, and the developers. Ray provides practical examples of how to identify opportunities, expand concepts, and deliver high-value solutions. He includes an overview of heuristics and models that are critical to solutions - safe-to-fail probes, sensemaking for product requirements capture, the Kano model, the Cynefin framework, the Three-Circle model, Beer’s viable system, and other proven industry models that enable a coherent approach to solutions development. Join Ray as he resets the epidemic of activity-based thinking. Agile - or any other method/activity - is not the destination. It is time to move to a mindset of high-value delivery.

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    Pia-Maria Thoren

    Pia-Maria Thoren - Agile People - A Radical Approach for HR and Managers (That Leads to Motivated Employees)

    schedule  10:30 - 11:15 AM place Tamarind people 29 Interested

    Corporate cultures, global mindsets, and employee priorities are changing, which means management and human resources departments must also evolve. To ensure teams are well crafted, motivated, and successful, managers and HR professionals must step outside their comfort zone and adapt to younger, newer ways of thinking - they must become Agile.

    In this talk, management consultant Pia-Maria Thoren outlines how managers, human resources professionals, company decision-makers, and employees can adopt the flexible, fluid, customer-focused mindset of modern tech companies to inspire their workers and strengthen their organizations.

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    Bernie Maloney

    Bernie Maloney - Wipeout! Make *New* Mistakes

    schedule  10:30 - 11:15 AM place Plumeria people 25 Interested

    Ever feel like the market moves faster than your marketing team? Or, wonder how flexible your finance (& leadership!) teams would really be if self-direction glitched and blew $1M? Organizations introduce Agile believing it will lead in part to greater responsiveness and resiliency. Yet, why do so many fail to achieve those outcomes?

    It isn’t just that they’re structured and operated by default along hierarchical lines rather than by design for iterative work. Achieving the full benefits of Agile comes from shifting the culture and mindset of a whole organization, sometimes as radically as encouraging it to “Make New Mistakes.” This very philosophy was a driver in the fastest division in HP’s history to reach $1B, a hardware division that was focused on manufacturing operations, with razor thin margins, and markets that changed 3x faster than the development lead time.

    Through a series of short stories and exercises, attendees will explore 5 practices from that business which led to roaring success. We’ll probe their parallels in Lean / Agile practice. With each one, you’ll briefly self-inspect the state of your own organization, as well as create a backlog you can use to adapt in your “real world” beyond the conference.

    Do you have, or want, a vision that takes you beyond high performing teams, to a high performing, resilient business? Come hear how you can help your organization shift from mechanics that “do” Agile, and walk away with a feel for what’s possible when not just development, but a whole organization surfs the flow of “being” Agile.

11:30
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    Jutta Eckstein

    Jutta Eckstein - The Wizard of OSS: The Magic of Open Space and Sociocracy for Business Agility

    schedule  11:30 AM - 12:15 PM place Ball Room 1 people 17 Interested

    A true agile business transformation can’t result from simply “trying harder” in using known agile methods only because agile has no answer to such questions as legal organizational structure strategy, inspiration, or the role of support departments such as finance or HR.

    For this reason, necessary key components for a successful enterprise agile transformation must be found outside of agile in other streams of development. These other streams can more readily guide us in developing:

    • Continuous improvement strategies necessary to enable self-sufficiency and adaptation in every department - not just the software department.
    • The executive and board roles in driving organizational agility.
    • Processes, strategies, and structures that enable the current culture to self-organize for company-wide agility.

    We suggest “BOSSA nova” as a composite of four streams of development that, together, can lead us toward a broad enterprise agile transformation. The acronym stands for: B = Beyond Budgeting, OS = Open Space, S = Sociocracy, and A = Agile. Bossa nova, the style of music, is a synthesis of samba and jazz. Similarly BOSSA nova, the enterprise strategy, is a synthesis of different streams of development. Bossa nova is also an intricate dance, where dancers adapt their steps to the music, and their movements and their spirit in turn influences the musicians. In the same way, BOSSA nova helps your company adapt to its complex context and also influence that context. And finally, Bossa nova in Portuguese means new trend, new wave - which is how we envision a true business agility transformation.

    In this session, I will focus on the OSS in BOSSA nova and how those two streams of development (Open Space and Sociocracy) can be leveraged for a successful agile business transformation. These two components focus on answering the questions about the strategy for the legal organizational structure and the incorporation of the inspiration.

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    Todd Little

    Todd Little - Performance Reviews that Don't Suck

    schedule  11:30 AM - 12:15 PM place Ball Room 2 people 83 Interested

    Many in the agile community suggest abandoning performance reviews, but few offer suggestions for alternatives. A large percentage of software developers work in an enterprise environment where performance reviews are mandated. What if you could do performance reviews that will honor agile values and not only suck less, but actually provide value to the individual and the organization? We have rolled out such a system successfully with strong support across the enterprise--from the individual colleagues, to people leaders, and even including HR. We will demonstrate the principles and the specific implementation of our system which you can tailor to your organization’s values and constraints.

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    Vishweshwar Hegde

    Vishweshwar Hegde - Mindfulness@Work: BE-DO Framework – Accelerating Enterprise Agility Culture

    schedule  11:30 AM - 12:15 PM place Tamarind people 36 Interested

    Business Agility is achieved through proactive & quick sensing of Customer/Market needs and fulfilling those needs through end to end collaboration of Customers, Business Functions and Solution Delivery Functions in a seamless flow. Apart from technology and process elements, the critical success factor for such functioning is the mindset and culture aspects of people and organization units across the value chain. Mindfulness is a great tool to develop Emotional Intelligence which is the bedrock of leadership tenets for Agility Culture like proactiveness & self-organizing, cross-functional collaboration and facilitative leadership styles.

    This session covers a case study of Enterprise wide Mindfulness transformation in a 2000+ strong global Technology company. The session covers aspects of:

    • Creation of a Mindfulness@Work framework called BE-DO Framework – Being Mindful and Doing Mindfully. Being Mindful by Being Aware, Alive and Calm; Doing Mindfully by Perceiving Immersivity, Processing non-judgmentally and Performing Empathetically.
    • Mindfulness techniques and practices at individual level like BreathWatch, BodyScan, Balanced Breathing, Journaling.
    • Organizational and Team ceremonies to inculcate Mindfulness as part of work practices like Mindful Meeting, Sense Walk.
    • Results captured after 6 weeks of practice of Mindfulness practices by the participants on Personal Wellbeing, Personal Effectiveness and Professional Performance.
    • Organizational Change Management including unique role called Happiness Evangelist.

    The session will be a joint presentation by the Happiness Evangelist and the Mindfulness Coach.

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    Anton Zotin

    Anton Zotin - Why your company will most probably not become Agile?

    schedule  11:30 AM - 12:15 PM place Plumeria people 64 Interested

    You have tried Scrum, Kanban, XP, Crystal and other even less known frameworks and methods that claim to help you to become Agile. You have applied them pure, you have tried to tweak them, and even you have made some homemade cocktails out of them. So yet you still can't say your company is Agile. Your Cxx-s are willing to change the company, and themselves. Your employees on all levels genuinely want to step into the Agile journey. Yet there is nearly no progress toward a real organizational agility.

    What is the secret? Why is it so hard? Why there are so many crashes on this way in our industry? Why most of the companies will still fail to become Agile, and yours will most probably too.

    I'm going to answer all these questions during this talk. We will figure out what aspects of a large-scale agile transformation have a mission-critical impact and how they influence each other. Where to put your efforts? How to cut corners? And moreover, how to survive on this journey.

12:30
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    Tomas Eilsø

    Tomas Eilsø - A fighter pilot perspective on business agility

    schedule  12:30 - 01:15 PM place Ball Room 1 people 36 Interested

    If you think fighter pilots execute in a top down command and control hierarchy - think again. F-16 fighter pilots understand very well why that would not work and how to actually thrive as collaborating teams in complex and uncertain situations. While the environment might look very different from our business world on the surface, you might be in for big surprise on how usefull the fighter pilot way of thinking about and solving the challenges, we are also struggling with in the agile world actually are. The solutions are sometimes similar and sometimes taken one step further then what most business yet dare to do. This talk will both give you practical advise and inspire you to take the next step towards business agility.

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    Hendrik Esser

    Hendrik Esser - A Practical Experiences implementing Business Agility at Ericsson

    schedule  12:30 - 01:15 PM place Ball Room 2 people 44 Interested

    Seeing the increasing complexity and dynamics in our business and organizational environment, a large, 2000 people product development organization within Ericsson started the journey towards Agile in 2008. We early understood, that this journey can only be successful, if it is not only done by our SW development, but also involves changes in the way we run strategy, financial planning and HR.

    In this talk, Hendrik Esser, who has been one of the key drivers of this change, will share experiences from that journey.

    He will share how we got the essential parts of business planning, finance, HR and SW development aligned towards business agility: what we found, what we tried, what succeeded, our set-backs and lessons learned.

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    Pat Reed

    Pat Reed / Debra Boseck - Accelerating Business Agility: A Practical Playbook for Thriving in Uncertainty

    schedule  12:30 - 01:15 PM place Tamarind people 72 Interested

    Developing the capacity to thrive in uncertainty calls for a radical change in our way of thinking (mindset), working, and behaving. We will walk through some differentiating and thought provoking 1st Principles and practical insights to breakout of old mental models and patterns; and share a proven and practical framework. We will also share case studies from Silicon Valley and Large Enterprise Business Agility transformations and will walk away with a practical playbook and tools we can apply to accelerate our own Business Agility Transformation.

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    John Le Drew

    John Le Drew - Diversity, chocolate and safe cracking.

    schedule  12:30 - 01:15 PM place Plumeria people 22 Interested

    Diversity. It's the topic of the hour. Organisations are all putting 'diversity' and 'equal opportunities' on every job ad. But, for some organisations it still seems to be a struggle.

    What's the goal? Do we want diverse teams because it's the "right thing to do" or is it "good for our teams and organisations"? Are we hiring minorities to keep up with quotas or our competition?

    This talk will engage the audience in a frank discussion on what diversity is, why we need it and how we might achieve it. Guiding attendees through the latest research with practical exercises to demonstrate the issues and open discussion to find answers to the following questions:

    • What does diversity mean? How does it relate to me?
    • Why does diversity matter in effective teams?
    • How can teams where everyone is different be effective?
    • How can we increase diversity in our organisations?
    • Is positive discrimination a feasible and ethical way to achieve diversity in our organisations?
    • How can I employ a diverse group, when they are not applying?

    Diversity is no longer just a moral imperative, it's critical to effective organisations.

01:15

    Lunch - 45 mins

02:00
02:45

    Coffee/Tea Break - 15 mins

03:00
03:25
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    Fennande van der Meulen

    Fennande van der Meulen / Maartje Wolff - The power of purpose - How purpose drives employee happiness and company results

    schedule  03:25 - 04:55 PM place Tamarind people 76 Interested

    Introduction

    Having a clear purpose in both life and work is essential to happiness. Science and business support this view. Companies with a clear purpose perform better than companies without. Purpose is increasingly mentioned as the key to navigate the volatile and complex world we live in. And, people with a purpose in their life, live longer and are healthier. However, finding your purpose, your personal, team and companies purpose, is not an easy task. In this workshop we discuss what purpose means and what the key elements of a sustainable and meaningful purpose are. By playing the Purpose Journey Game, we elaborate the four steps to identify the company or team purpose and build your business around it.

    Outline:

    After sharing our knowledge, insights from science and best practices, we will immerse in the subject by playing the Purpose Journey Game. We play the game in small groups (pressure cooker experience). By answering questions, role-plays and discussion participants will experience the method and learn how to find the purpose of their company or team.

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    Oana Juncu

    Oana Juncu - The Cost Of Fear In Organisations

    schedule  03:25 - 04:55 PM place Plumeria people 22 Interested

    An Organisation is a living system build of people and their interactions. When a system is "threat" it reacts with preservation behaviours. Change and innovation are threats, from a system's status quo perspective, so change is hard, and innovation stops when creative workshops end. To preserve the status quo the system needs to (have the illusion to) stay in control, therefore a good number of activities such as risk analysis, estimations, reporting, are set in place to "control the future", so it will be the way we want it to be. These activities we need to perform to reinforce the self-reassurance on our capability to "control the future" self- have a cost. I call it the cost of fear.

    The workshop offers an experimental space to eventually limit "the cost of fear", ie. those '"mandatory" activities driven by our self-reassurance related needs as stakeholders, rather than by a valuable outcome. It is designed to address test teams organisations, but it can be extended to a wider scale if required by the participants.

04:00
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    Evan Leybourn

    Evan Leybourn - Certain Uncertainty

    schedule  04:00 - 04:45 PM place Ball Room 1 people 48 Interested

    The world is changing more rapidly than ever before and organisations of every size are struggling to remain relevant in the eyes of their customers. The simple fact that the average lifespan of a company has decreased by more than 50 years in the last century demonstrates that not all organisations are prepared for this new reality. It is only high-performing, adaptable and agile organisations that will leverage, lead and thrive in this ambiguous and unpredictable market. We call this business agility.

    The problem with a statement like that is that there is no common definition of what business agility means. And that’s actually a good thing. In a dynamic and changing market trying to lock it down will defeat the very advantage it brings. Instead, I want you to start thinking of business agility as the common thread. An adaptable and sustainable narrative that binds & guides, rather than directs, us into the uncertain future.

    This talk will share the state of business agility around the world. We'll look at the Domains of Business Agility, interspersed with case studies from 4 multinational organisation in both the banking and utilities sector .

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    Andy Cooper

    Andy Cooper - Making Value Visible

    schedule  04:00 - 04:45 PM place Ball Room 2 people 68 Interested

    When faced with seemingly endless choices and a world moving at an increasing speed, how do you evaluate strategic options with speed and precision?

    As a leader with over 30 years experience in sales, marketing and corporate roles within tech companies, Andy Cooper has pondered this problem for many years. Andy will explain how using concepts borrowed from Lean, Lean Startup, Agile Software Development, Beyond Budgeting and other adaptive approaches, you can create a highly effective process to make and evaluate decisions using a Value Engineering approach with the benefit that it can be used in multiple situations including evaluating product direction, strategic initiatives, or personal situations evolving value-based thinking.

    In the session, Andy will walk through an example and show how this can be applied to solve many other tough value-based problems. Andy will also share how he has used this approach to solve sales and marketing challenges in the companies he has worked for.

05:00
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    Steve Denning

    Steve Denning - From Operational to Strategic Agility

    schedule  05:00 - 05:45 PM place Ball Room people 93 Interested

    Agile management has become necessary to survive, but is it enough to thrive? Many organizations have embraced Agile management on the assumption that if they upgrade existing products and services through cost reductions, time savings or quality enhancements for existing customers (i.e. operational Agility), they will realize financial gains. Owing to increased competitive pressures, this assumption often proves incorrect and consequently top management support for Agile often flags. It turns out that major financial gains are more likely to come from Strategic Agility, i.e. generating innovations that create entirely new products and markets, and that turn non-customers into customers. Strategic Agility is the next frontier of Agile management. The profit margins are bigger, and the value to society is often larger. Steve will show what’s involved in achieving Strategic Agility, including a playbook for systematically generating market-creating innovations and the necessary shift in culture that is required.

06:00

    Business Agility Panel - 45 mins

06:45

    Closing Talk - 15 mins

07:00

    Dinner and Networking - 180 mins

Design Innovation

Wed, Mar 7
08:30

    Registration - 30 mins

09:00
10:00

    Welcome Address - 15 mins

10:15

    Coffee/Tea Break - 15 mins

10:30
11:30
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    Mary Wharmby

    Mary Wharmby - Designing for Change Management

    schedule  11:30 AM - 12:15 PM place Ball Room 1 people 68 Interested

    New technologies are driving a revolution in customer expectations, fueling a wave of competition which threatens the very existence of businesses with aging structures, processes and cultures. Many companies are turning to methodologies like agile, big data and design to not only drive innovation but to attempt profound internal organizational change.

    This is the story of how design is helping transform BBVA — one of the world’s oldest, largest, and most traditional banks. At BBVA, design is not only creating more innovative products and services for customers, it is reshaping the organization and culture into a more customer-centric, collaborative and innovation-friendly entity.

    Because the story is still being written, this is not yet a case study but rather a report from the field and an invitation to the conversation. We will explore the changing role of design vis-a-vis business and technology, where design should live in our organizations, how to get the most impact out of design and how to grow an internal design culture — not just in the Design Department — but throughout the entire organization.

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    Praveen Vajpeyi

    Praveen Vajpeyi - Unleashing Your Innovation Potential

    schedule  11:30 AM - 12:15 PM place Ball Room 2 people 51 Interested

    We live in accelerated times where digital technology is transforming and restructuring our world in very interesting ways. As technologies race ahead - and intelligent machines shrink the gap between machine and human abilities - our skills and organizations lag behind. For many, this lag predicts bad news. How do we compete in a world where robotics and voice recognition automate many low-skilled positions and improvements in communications and collaboration technology motivate companies to outsource key roles to experts, leaving local talent underemployed? How do we get ahead of the curve? How do we innovate and reinvent ourselves? How do we develop a culture of innovation - a culture of experimentation; with the team at the core? In this presentation, we will draw from the insight of an education non-profit that is in the process of changing its culture - and its business model.

12:00
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    Jeremy Kriegel

    Jeremy Kriegel - Collaborative Prototyping with Design Studio

    schedule  12:00 - 01:15 PM place Tamarind people 47 Interested

    "Good ideas come from everywhere. It's more important to recognize a good idea than to author it." ― Jeanne Gang

    You are surrounded by smart people, but are you really getting the most from that brilliance when it comes to creative ways to solve problems in your products?

    Design Studio is a structured technique that involves many people coming up with prototype solutions to a single problem at once. It will help generate new ideas and share a nuanced understanding among your team about the problem you are solving and who you are solving it for. Better yet, it doesn't require much facilitation skill or prep.

    I have used this technique to help teams increase their understanding of the problem, visualize the needs they were requesting, quickly experiment with new ideas, and provide detailed input to the design process. Often, the sketch (or a photo of it) acts as the deliverable for simple problems, eliminating the need for more formal wireframes.

    This interactive workshop will give you a brief overview of the Design Studio tool and then guide you through an immersive and collaborative experience on how it works. By the end, you will be able to speak about the benefits of the technique as well as run it with your own teams.

    This technique is accessible to everyone. You don’t need any special software and anyone on the team can use it.

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    Maartje Wolff

    Maartje Wolff / Fennande van der Meulen - Design Thinking: your guide to innovation and happiness at work

    schedule  12:00 - 01:15 PM place Plumeria people 76 Interested

    We all know that innovative organizations are more successful. But how does happiness at work fit into the equation? Definitely, there is a link between happiness, creativity, innovation, and success in organizations. In this interactive workshop, you will learn about Happiness at work and use the method of Design Thinking to enhance Happiness in your team. How can Design Thinking lead to a happier and stronger (agile) team? We will provide practical tips on how to empower your creativity, empathy and thus happiness at work.

12:30
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    Nick Cochran

    Nick Cochran - Better Experiences & Faster Development with an Enterprise Design System

    schedule  12:30 - 01:15 PM place Ball Room 1 people 29 Interested

    Enterprise users are demanding great software experiences, but the demand seems to be outpacing the ability to supply designers at many companies. And even if you could meet demand, how do you maintain consistent user experience across an enterprise? Come hear the story behind how ExxonMobil introduced an enterprise-wide design system to help scale great UX practices, enhance designer/developer interactions, and accelerate development of applications across the company.

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    Deepa Bachu

    Deepa Bachu - Research Methods: Receive Inspiration and ​D​esign D​elightful S​olutions for your Customers

    schedule  12:30 - 01:15 PM place Ball Room 2 people 28 Interested

    Have you ever wondered why customers who say they will use your solutions, don't? There is a big gap between customer intention and real behavior. As human beings, we often speak in the form of our intention rather than describing our behavior, which makes it hard to build deep empathy with the customer. Deepa Bachu will share techniques on how to really understand your customers even better than they know themselves. She will teach you to go deeper than interviewing and observing your customers, giving you methods by which to discover what drives them and to grasp their needs and challenges.

    Most, if not all disruptive innovations have started with a deep insight, one that inspires innovation. There is an art to deeply understanding customers and connecting the dots in ways that provide these customer insights. It is in the observations, in understanding their coping mechanisms and their ecosystem that you can truly design solutions that are delightful, and design for disruption and change.

01:15

    Lunch - 45 mins

02:00
02:45

    Coffee/Tea Break - 15 mins

03:00
04:00
04:25
05:00
06:00

    Setting up Innovation Centres - Panel - 45 mins

06:45

    Closing Talk - 15 mins

07:00

    Dinner and Networking - 180 mins

Digital Transformation

Thu, Mar 8
08:30

    Registration - 30 mins

09:00
10:00

    Welcome Address - 15 mins

10:15

    Coffee/Tea Break - 15 mins

10:30
11:30
12:00
12:30

    Lunch Break - 60 mins

01:30
02:30
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    Gregor Hohpe

    Gregor Hohpe - Enterprise Architecture = Architecting the Enterprise?

    schedule  02:30 - 03:15 PM place Ball Room 1 people 51 Interested

    Architects in the enterprise are often regarded as ivory tower residents who bestow their utopian plans upon project teams in the form of colorful diagrams that bear little to no resemblance to reality. The most suspicious in this group are often the "Enterprise Architects" who are perceived as being furthest from actual technical problems.

    However, large-scale IT operation and transformation require transparency across hundreds or thousands of applications running on all sorts of middleware in data centers around the globe. The very enterprise architects are likely the only ones who stand a chance to bring transparency into such an environment and who can direct IT investments in the hundreds of millions of Euros towards modernization and run-cost reduction. This sounds a lot more exciting and valuable than drawing pictures!

    This session takes a serious but light-hearted look at the role of enterprise architects in modern IT organizations.

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    Nikhil Barthwal

    Nikhil Barthwal - Unikernels: The Next Evolution in Cloud Infrastructure

    schedule  02:30 - 03:15 PM place Ball Room 2 people 15 Interested

    Unikernels are specialized, single address space machine image constructed by using library operating systems and are gaining a lot of attention in the industry. Due to less amount of code deployed, they have smaller attack surface and hence improved security.

    This talk describes what Unikernels are, what are their advantages & disadvantages and how are they different from containers & microkernels. It uses MirageOS as an example to show how the developer selects the minimal set of libraries which correspond to the OS constructs required for their application to run and these libraries are then compiled with the application to build sealed, fixed-purpose images which run directly on a hypervisor or hardware without an intervening OS.

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    Vinayak Joglekar

    Vinayak Joglekar - Building an Augmented IT Recruiter

    schedule  02:30 - 03:15 PM place Tamarind people 6 Interested

    This is an experience report giving challenges while building automated , AI empowered application that converts the mundane job of an IT recruiter to an augmented job.

    Problem: Recruiters hated transcribing resume data into long forms to enter into our ATS (Applicant Tracking System) . Using standard resume parsers didn't help because these parsers could not understand most of the technical words in the resumes. We tried buiding our own parser using the GATE library. It worked but GATE is single threaded and runs into memory issues at scale. Also training the parser to recognize thousands of technical words would need us to invest in a large team of professionals. We had to make this work at web scale so that many users could train the parser to recognize technical terms that were common to each user's context.

    The UX has to be as smooth as a prosthetic extension. The user experience should get the user dependent on and addicted to using the application. Performance assumes central role - latency of a few milliseconds can send users off to other distractions. Building user retention and loyalty is even more challenging. This report shows how the principles of "Game Thinking" can be used to engage and motivate the users to become trainers of ML/NLP algorithms.

    Solution: We built a highly scalable containerized microservice to parse resumes using GATE. We deployed these Docker containers on AWS and used Kubernetes to do auto scaling which led to an amazingly fast resume parsing service which could parse a hundred resumes in less than a minute. We worked around the memory leak issue by implementing the circuit breaker pattern.

    According to Raph Koster users derive pleasure by learning to use your application. We built the application to "teach" the users to "train" the parser to recognize terms that are relevant to their specific context. This is supposed to give the users a pleasurable experience and a feeling of empowerment.We will present how the progression of hypothesis-driven sprints is helping us get closer to the goal.

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    Lightning Talks

    schedule  02:30 - 03:15 PM place Plumeria people 6 Interested
03:15

    Coffee/Tea Break - 15 mins

03:30
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    Kurt Bittner

    Kurt Bittner - 5 Things You Need To Do To Scale Your Digital Transformation

    schedule  03:30 - 04:15 PM place Ball Room 1 people 46 Interested

    Organizations can improve their Agile scaling efforts by focusing on 5 common challenges: the way teams are chartered, how people come together to form teams, how their values and working agreements are protected, how they are helped to remove impediments, and how they learn to improve what they deliver based on feedback. These common challenges can derail and distract the efforts of the organization to reap the benefits of agile, empirical product delivery. This presentation discusses these challenges and strategies organizations can use to overcome them.

  • schedule  03:30 - 04:15 PM place Ball Room 2 people 32 Interested

    IoT, the prevalence of specialized interconnected devices, has invaded business and home. The myriad of devices, hubs, and APIs has created a Tower of Babel that makes the Android phone scene seem mild. Such devices are inherently less network ­reliable than previous products, primarily due to the casual attachment (convenient outlets). Add to this heterogeneous soup the security exposure that has already been exploited in DDoS attacks, and you have an environment begging for technical solutions.

    We propose Asynchronous MicroServices as a solution. Borrowing a page from historical J2ME thinking and more recent implementations using IFTTT, we introduce small bridging MicroServices for the various devices. Further, also consistent with MicroServices, we keep these services very simple: They broadcast device status to an event bus, or listen for action commands to relay to the devices from the same bus. Interaction among the various IoT devices is delegated to yet another set of MicroServices.

    One exemplary composite application would accept signals from motion detectors to turn on appropriate lights, or alternatively alerting the owner of unauthorized intrusion. Using the same motion detectors, lights can be dimmed and eventually turned off. Room temperatures and even audio/video gear could be adjusted as well. Using Asynchronous MicroServices, we can also set up controlled access from the outside world, rather than exposing each device with its own vulnerabilities.

    Finally, we wrap up talking about the challenges of implementing this in my own flat using Hue lights, Amazon Alexa, and 4th generation Apple TV. We run these MicroServices in local containers attached to the same home network. Docker support of ARM devices enables low-cost redundancy as well.

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    Amit Kapoor

    Amit Kapoor / Bargava Subramanian - Building and Scaling Data Science Capabilities

    schedule  03:30 - 04:15 PM place Tamarind people 14 Interested

    Building and scaling data science capability is an imperative for enterprises and startups aiming to adopt a data-driven lens for their business. However, crafting a successful data-science strategy is not straightforward and requires answering the following questions:

    • Strategy & Tactics: What part of the business should I target first for adoption? Should I take a jump-start approach or a bootstrap approach?
    • Process & Systems: How should I set up an initial process for data science? How to integrate data-driven processes with existing business systems?
    • Structure & Roles: Should I adopt a functional or a business-focused data science structure? What specialized roles should I be hiring for Data engineering, ML expert, Visualisation expert, and /or Data Analyst?
    • Tools & Stack: Should I build a vertical or horizontal data science stack? How do I integrate data science models with existing applications?
    • Engineering & Technical: What are the pitfalls to watch out for? How to avoid pre-mature over-engineering of data science? How to manage the ongoing technical debt for data science?
    • Skills & Competencies: How do I up-skill and build differentiated data-science competency across the organization?

    The speakers draw upon their experiences in setting up and advising data science teams at enterprises and startups to share best practices on how to craft a successful data strategy and then go on to execute it. The will use case-studies to discuss what worked and failure points to watch out for.

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    Abhijit Joshi

    Abhijit Joshi - Analytical Pricing Solutions for Revenue Optimization

    schedule  03:30 - 03:50 PM place Plumeria people 3 Interested

    In the hospitality industry, Analytical solutions are used to price hotel rooms. These Analytical solutions must incorporate additional data feeds that represent the variables impacting hotel prices in the real world. While incorporating these data feeds like prices published by the competitors on the Web or reputation of the hotel in the social media there are unique challenges. In this case study, I want to share my experiences in solving these problems that involve understanding the hidden patterns in the data feed, resolving data sanity issues and finally incorporating these data feeds into the solution in an iterative manner. This journey requires close collaboration with not only the internal teams but also the external clients. In some cases, clients suggest enhancements to this usage of additional data feeds that need to be incorporated a relatively short timeframe. There is no one size fits all solution for using these data feeds. Additional configuration items need to build around these data feeds. In this case study, I want to share a success story in incorporating these data feeds using agile principles.

04:00
04:30
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    Chris James

    Chris James - Better SAFe than sorry - What makes SAFe such an effective framework to support Digital Transformation?

    schedule  04:30 - 05:15 PM place Ball Room 1 people 52 Interested

    The presentation will demonstrate why SAFe is the most widely adopted agile scaling framework by global international companies and gaining traction in India. SAFe’s practices have evolved from Agile practices and methods, Lean product development, systems thinking, and observation of successful enterprises.

    This presentation will introduce the Scaled Agile Framework (SAFe version 4.5), including its core values, principles, and practices, along with a roadmap for implementation. The presentation will explain the roles that are needed to successfully deliver value at scale. SAFe provides guidance and training for scaling Agile development across the portfolio, large solution, program, and team levels. The presentation will describe the most critical elements needed to realize the Framework’s benefits.

  • schedule  04:30 - 05:15 PM place Ball Room 2 people 25 Interested

    Digital success demands market-responsive teams that can truly solve problems and not just build some software. Software projects are a popular way of funding and organizing software development. They organize work into temporary, build-only teams and are funded with specific benefits projected in a business case. These methods are unsuited for these new demands. In this talk, Sriram presents an alternative to projects called Product-Mode. Product-mode uses durable, ideate-build-run teams working on a persistent business issue. Product-mode allows teams to reorient quickly, reduces their end-to-end cycle time, and allows validation of actual benefits by using short-cycle iterations while maintaining the architectural integrity of their software to preserve their long-term effectiveness. This approach is very popular among digital natives and is gaining ground with old-guard businesses.

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    John Le Drew

    John Le Drew - Swearing, Nudity and Other Vulnerable Positions

    schedule  04:30 - 05:15 PM place Tamarind people 15 Interested

    Over 3 months John recorded over 75 hours of interviews and spoke to some of the most respected people in the industry to produce an audio documentary that attempts to answer the question “What is safety? And why is it important anyway?”

    This highly interactive talk will present the findings and guide and challenge you through a journey to understanding safety. Including short interactive sessions and role play exercises to cover the following topics:

    • What is safety?
    • What are the elements that make a team effective?
    • Is psychological safety the foundation to team performance?
    • What can we all do to help foster psychological safety in our teams?
    • What is the relationship between safety, stress and engagement?
    • What is the profound impact of a lack of safety and engagement on society?

    This talk has grown as John created the new podcast The Agile Path. The first season on this podcast is about safety in teams. John has interviewed world renowned specialists in the field; Christopher Avery, David Marquet, Jerry Weinberg, Esther Derby, Johanna Rothman, Woody Zuill and many more in over 75 hours of audio. This has been a fascinating deep dive learning experience for John and he hopes to explore these insights with the audience.

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    Aditya Khanwelkar

    Aditya Khanwelkar - Digitizing Civil Services: Using Data Analytics and AI to Personalize Learning

    schedule  04:30 - 04:50 PM place Plumeria people 12 Interested

    In 2017, 1 Million candidates applied for UPSC prelims exam to fill 980 vacancies. That is a 0.1% chance of getting selected. Candidates spend over a year preparing for these exams. Unlike many other exams, these exams require a lot of real-time knowledge of News and Current Affairs. Also, they need to prepare not only for objective questions but also for essay type subjective questions.

    So while preparing for these exams, candidates can't just go through static content from previous years. To evaluate their answers and to give them instant feedback, we can't rely on curated content.

    To address these challenges, we built India's first education platform powered by Artificial Intelligence. We provide

    • instant feedback on the descriptive answers
    • provide in-depth analysis of candidates strengths and weaknesses
    • create a summary of current affairs with timeline, opinions and linked syllabus concepts

    We believe this is the future of online education. Come to this talk to understand how digitization can disrupt current educational platforms.

05:00
05:30
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    Nils Kappeyne

    Nils Kappeyne - Winning Capabilities in a changing Energy Environment

    schedule  05:30 - 06:15 PM place Ball Room people 50 Interested

    Shell is one of the largest energy companies in the world, with a long history in Oil & Gas. The Oil & Gas market is known for its long (multi-year) projects and pay-back periods. However, the rise of renewable energy and a changing technology landscape requires doing business differently. One of Shell’s responses to the changing environment is embracing digitalization as an opportunity, and fundamental element of doing business. Nils Kappeyne (VP & CIO of Integrated Gas & New Energies) will share his perspective on how Shell is ‘acting its way into the future’. In this key-note, Nils will explain more about the ‘digital ventures’ that are part of Shell’s New Energies business, and share how a corporation with >90,000 staff is on its way to embed digitalization in the way we do business on a daily basis.

06:30
07:15

    Closing Talk - 15 mins

07:30

    Dinner and Networking - 150 mins

Continuous Delivery & DevOps

Fri, Mar 9
08:30

    Registration - 30 mins

09:00
10:00

    Welcome Address - 15 mins

10:15

    Coffee/Tea Break - 15 mins

10:30
11:30
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    Nikhil Barthwal

    Nikhil Barthwal - Chaos Engineering: Building Immunity in Production systems

    schedule  11:30 AM - 12:15 PM place Ball Room 1 people 45 Interested

    Modern software-based services are implemented as large scale, highly distributed systems running in cloud or data centers. Disruptive real-world events like hardware failures or software bugs can create turbulent conditions in the environments where these systems and can lead to unpredictable outcomes. Chaos Engineering is a study of system’s ability to withstand such disruptive turbulent conditions. It works by purposefully injecting failure into the production environment that mirrors the actual failure modes and monitors the recovery.

    Chaos engineering uses experimentation to study effects of such disruptions. These experiments typically start by defining “steady state” of the system and come up with metrics that can be used to measure this steady state. Then various events that mirror the failure modes (aka “Chaos”) that are possible in our production environment (e.g. server crash), are injected systematically in the system in controlled environment.

    Effect of the injected “Chaos” is observed by collecting and analyzing the metrics identified above. If the system is able to recover successfully, this builds confidence in system’s ability to handle an actual unplanned outage.

    If a failure to recover is observed, then it becomes a target for improvement before that behavior manifests in the system at large. By continuing to run these simulations, it is possible to identify several such vulnerabilities. Fixing these vulnerabilities strengthens the system over a period of time. Extensive monitoring and logging is essential for the success of Chaos Engineering in its goal to improve the resiliency of the system.

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    Srini Kadiam

    Srini Kadiam / Mohan - Infrastructure as service/code using Azure - DevOps practice demo

    schedule  11:30 AM - 12:15 PM place Ball Room 2 people 31 Interested

    Infrastructure as a service (IaaS) is an instant computing infrastructure, provisioned and managed over the Internet. Quickly scale up and down with demand and pay only for what you use.

    In this demo, we will explain and demonstrate

    1. Infrascture as a Code - Key DevOps practice
    2. Azure - Key Concepts
    3. Script Infrastructure as code
    4. Provision Infrastructure
    5. Compare and Contrast Azure with other Cloud Providers like AWS / GCP
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    Gerard Meszaros

    Gerard Meszaros - Test Refactoring Workshop - Improving the Maintainability of Your Tests

    schedule  11:30 AM - 01:00 PM place Tamarind people 41 Interested

    Are you finding writing unit tests to be hard, time-consuming or error-prone? Is the hardest part of making a change in your production code changing all the tests that are affected? Are your tests hard to understand or change? Do you lack trust in your tests' ability to catch errors in your production code? Are all these things keeping you from writing unit tests or doing TDD?

    Come see and practice techniques for making your tests easier to read and write by aligning the terminology of the tests with the terminology of the code-under-test's domain. We'll look at test code, discuss the test smells that hint at issues and demonstrate techniques that can be used to make the test code simpler, easier to understand and quicker to write.

    If you have some of your own test code that you think is too complex or hard to understand, please bring it along and we can help you improve it.

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    Raghav Agarwal

    Raghav Agarwal / Hari Krishnan - Designing and Deploying Micro-services using Cloud Foundry

    schedule  11:30 AM - 01:00 PM place Plumeria people 64 Interested

    Join us for a deep dive into the nuances of breaking a large complex system into smaller independently scalable MicroServices. This will be a hands on workshop that will introduce you to the MicroServices ecosystem.

    MicroServices as an architecture pattern does not guarantee characteristics such as composability, maintainability, resiliency and fault tolerance. It only facilitates our thinking around these aspects better. We will be sharing the design principles that we have learned and applied to achieve these characteristics.

    In this workshop we will be building a Cloud Native MicroServices application from the ground up. In the process will be introducing below concepts and discuss advantages, disadvantages, alternative approaches etc.

    • Gateway/edge services
    • Service discovery
    • Load balancing
    • Inter-service communication and protocols
    • Circuit breaker pattern
    • Autoscaling

    We will be using SpringBoot to build the application and Pivotal Cloud Foundry to deploy the same. However the concepts are platform agnostic.

    All code samples will be available on GitHub. Please feel free to bring your laptops and join us for the ride.

12:30
01:15

    Lunch - 45 mins

02:00
02:45

    Coffee/Tea Break - 15 mins

03:00
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    Sergiu Bodiu

    Sergiu Bodiu / Anthony Hodge - Compliance as Code - Minimal Viable Cloud

    schedule  03:00 - 03:45 PM place Ball Room 1 people 20 Interested

    Moving IT infrastructure to AWS services creates a model of shared responsibility between the customer and AWS. This shared model can help relieve customer’s operational burden as AWS operates, manages and controls the components from the host operating system and virtualization layer down to the physical security of the facilities in which the service operates.

    How can you create a frictionless on-boarding environment when each of the product must implement specific requirements based on the 1) type of products is offered and 2) country in which their products are sold.

    How do you create a secure cloud management layer between Application teams infrastructure as to ensure security in the cloud while balancing the developer productivity and enabling continuous integration? Take the operations team on a journey of automation and how the organization looks like after hiring engineers to develop those capabilities following SRE model.

    For each layer, the control objectives are defined. For each control objective, the necessary responsibilities & process controls are defined, including company policies and procedures to be followed i.e:

    • Control Objective: IT third party can demonstrate the effectiveness of their operating model and control environment.
    • Process Control: The CSP owner will annually review the effectiveness of the AWS operating model and control environment.
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    Vinod Joshi

    Vinod Joshi - Microsoft's #DevOps Journey

    schedule  03:00 - 03:45 PM place Ball Room 2 people 66 Interested

    Join me on #Microsoft's ongoing journey to #DevOps. This journey has #inspiration, #suspense, #humour, #heartache, and a happy ending. #GetInspired to implement #DevOps in your organisation.

    At VSTS in Microsoft, we've been on a DevOps journey and have moved 82,000+ Microsofties to DevOps. We’re not perfect, we didn’t do this in six months and we’re not done. We had major milestones along the way and the pattern that we followed is very similar to the pattern I see customers following. They start with, “Gosh, I want to reduce my cycle times. I want to do this DevOps thing. I want to move to that cloud cadence. My business isn’t keeping up.” Yes, that’s why we changed too.

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    Shoubhik Bose

    Shoubhik Bose / Kamesh Sampath - Cloud Native Applications using OpenShift.io

    schedule  03:00 - 04:30 PM place Tamarind people 34 Interested

    Building complex apps are hard and so is adopting sustainable CI/CD practices - we'll show you how easy it is to develop complex container-native apps using Red Hat technologies and deliver them continuously.

    As part of this 'live' hands-on workshop, you'll get to witness the entire journey of developing, building and finally deploying a complex Java application into a staging and production environment, continuously, on OpenShift 3 using OpenShift.io. You'll learn how to bring analytics to the developer right into her container-based workspace powered by Eclipse Che, for making intelligent decisions on choice of third-party dependencies.

    As we uncover how to do Continuous Delivery efficiently using OpenShift.io, we will also showcase how we are building OpenShift.io using efficient CI/CD practices in a fully transparent and open-source way.

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    Neependra Khare

    Neependra Khare - Microservices, Service Mesh and CI/CD pipelines on Kubernetes

    schedule  03:00 - 04:30 PM place Plumeria people 59 Interested

    While deploying the microservices one needs to take care of inter-service communication and application updates. When there are just one or few services, we can easily manage their blue/green or canary deployments but things become relatively complex when there are thousands of services. In such cases, service mesh technologies like Istio becomes very useful.

    In the workshop, we'll deploy a microservices based application on Kubernetes and look at its complete CI/CD pipeline using the tools like Jenkins. We'll then do hands-on with Istio to see how it can integrate it with Kubernetes to efficiently test and deliver microservices on Kubernetes.

04:00
05:00

    Closing CD/DevOps Keynote - 45 mins

05:45

    Closing Talk - 15 mins

Post-Conf Workshop Day 1

Sat, Mar 10
09:30

    Registration - 30 mins

10:00
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    Jeff Patton

    Jeff Patton - Passionate Product Ownership: A Certified Scrum Product Ownership Workshop

    schedule  10:00 AM - 06:00 PM place Tamarind people 59 Interested add_circle_outline Notify

    Product Ownership is hard! If you're working as a product owner in an Agile team, you already know this is the toughest and most critical role in a successful product organization. If you're a UX practitioner, senior engineer, or marketing professional in your organization, it may seem like adopting Scrum or Agile development has stripped away your ability to contribute as a product decision maker.

    If you're adopting an Agile approach, your organization may be struggling with bloated backlogs that aren't well understood, stressful planning meetings that last too long and fail to get at details needed to deliver predictably, a nagging feeling that you're building the wrong thing, a lack of time to work with customers and users, chronically late delivery, and frustrated business stakeholders...There's hope!

    The Passionate Product Ownership workshop takes on the bad assumptions and bad practices that often emerge from overly simplistic approaches to agile development and Scrum. Jeff Patton will leverage his past product leadership experience, and years of coaching product teams to teach an effective product ownership strategy.

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    Kurt Bittner

    Kurt Bittner / Steve Porter - Scaled Professional Scrum with Nexus

    schedule  10:00 AM - 06:00 PM place Plumeria people 44 Interested add_circle_outline Notify

    Learn To Scale Scrum Beyond A Single Team

    Scaled Professional Scrum™ (SPS) with Nexus™ is a 2-day course that is designed as an experiential workshop where students learn how to scale Scrum using the Nexus Framework. Throughout, you are introduced to the artifacts and events within the framework, the new Nexus Integration Team role, along with more than 50 associated practices. The course also includes a free attempt at the globally recognized Scaled Professional Scrum certification exam.

    Over the 2 days, students will simulate a large software development project using the Nexus Framework. The workshop is delivered using an end-to-end case study where students work together to organize and simulate a scaled software development project. Throughout the workshop, students will be introduced to more than 50 practices that can be used to help reduce complexity and dependencies at scale.

    The workshop will provide students with an understanding of how to launch, structure, staff, and manage a large Agile project using Scrum. Throughout the workshop, students will learn the infrastructure, tools and practices needed to successfully scale Scrum to maximize the value of their software development initiative.

    By taking a hands-on approach, students are fully engaged in the learning process where they see first-hand the challenges in large-scale development initiatives and solutions for getting the work back on track. They will leave the workshop with techniques to detect irregularities and how to address them appropriately.

  • schedule  10:00 AM - 06:00 PM place Cycad people 32 Interested add_circle_outline Notify

    The necessity of rapid change is the topic number one nowadays. This regards on the one hand organizational change that we need to create and promote in order to stay in business, to respond to market pressures, and to be innovative. On the other hand this respects change that we face as organizations and individuals.

    During this workshop I want to provide answers –using both theory and practice– to the following questions:

    • What’s happening with affected persons during a change?
    • According to complexity theory there is no resistance to change. So why is change still hard and how can we introduce change smoothly?
    • What is fundamental to every change?
    • What needs to be considered for implementing change successfully?
    • What kinds of change can help making the organizational structure more agile and the organizational strategy better aligned with current needs so that your organization is able to drive the market instead of being driven by the market?

    In order to answer these questions we will make use from the insights from different change models, Human Systems Dynamics (HSD), and Fearless Change.